James Miller
Dunedin,FL
Summary
Interested in joining a high-energy, enthusiastic team that prides itself on promoting teamwork and excellence.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency, while using independent decision-making skills and sound judgment to impact company success positively.
Overview
26
26
years of professional experience
Work History
Vice President of Operations
Aware Business Logistics
Tampa, FL
06.2020 - Current
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers, in terms of equipment purchases and maintenance contracts.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Recruited, hired, and trained personnel to establish key internal functions and outline the scope of positions. We had a big transition during the pandemic from 2020 through 2022 with hiring and retaining reliable and professional employees.
- Negotiated prices and services with customers and vendors to decrease expenses by 48% in our first year, 53% in our second year, and 26% this past year, while increasing profitability, 39% in our first year, and 19% in our second year, and 17% this past year.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Operations Manager
Infiniti Logistics
Tampa Fl
01.2020 - 07.2020
- Oversee day-to-day operations to fulfill company obligations to customers and offer the most professional services from start to finish
- Hire and train a team of approximately 90 drivers, 4 staff managers, and 6 dispatchers to perform at the highest levels while performing customer service.
- Oversee compliance to ensure teams are compliant with all regulatory agencies while operating within all guidelines from local, state, and federal authorities, such as maintaining an 80% or higher safer scorecard within FMCSA, while navigating and compiling with all DOT inspections.
Meat Manager
Costco Wholesale
Durham NC, Clearwater Fl, Tampa Fl
04.2010 - 01.2020
- Oversee all operations to offer members the best service and quality of products the industry has to offer
- Responsible for hiring all hourly employees for the meat department and the entire building, while responsible for the training of all meat department associates.
- Assisted with 2 new building openings in Tampa FL, and Wesley Chapel FL.
- Oversee all inventory, budgeting, profit, and loss procedures, marketing, and sales strategies. Increased sales from $.5 million, with a profit of -1.7% in the first year to $10 million in sales, and a profit of 5% in the third year with an increase in profitability from -1.7% the first year to a positive 5% the third year. Each year after our department had a positive growth in sales and profit.
Restaurant Owner/Operator
Beau's Bistro
Visalia, CA
02.2008 - 12.2010
- Started business with Zero sales, established and grew business to approximately $12 to $15,000 in weekly revenue with a profit of 29.5% ($180,000.00) the year I closed the restaurant.
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- The first year the restaurant was open there were 9 initial employees, our staff grew to 21 employees upon closing.
Regional Manager
Walmart
Bentonville, AR
03.1998 - 06.2008
- Streamlined regional operations by implementing efficient processes and procedures, while implementing corporate policies and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Optimized logistics management, resulting in reduced delivery times and improved inventory control.
- Analyzed performance metrics to identify areas for improvement and implement necessary changes.
- Oversaw multiple facility expansions, ensuring timely completion within budget constraints, responsible for the first Neighborhood Market construction and opening in Tampa FL.
- Managed budgets and financial reporting for responsible regions, (3 regions, 27 locations), providing accurate forecasts and identifying areas for potential savings.
- Nominated for Regional Manager of the Year, for the year 2000.
Education
High School Diploma -
Blytheville High School
Blytheville, AR05.1984
Skills
- 5 plus years of executive Leadership, and 35 years in Operational Management, and 15 years operating multiple units
- Budgeting, Forecasting, Cost Analysis and Savings, Purchasing and Planning
- Strategic Planning and Execution, and Strategy Development
- P&L Management, Logistics Management, Contract Negotiations, and Performance Analysis
- Contract Negotiation
- Risk Management, Safety Management, and Quality Assurance
- Quality Assurance
- Human Resource, Hiring and Onboarding, and Employee Scheduling
Timeline
Vice President of Operations
Aware Business Logistics
06.2020 - Current
Operations Manager
Infiniti Logistics
01.2020 - 07.2020
Meat Manager
Costco Wholesale
04.2010 - 01.2020
Restaurant Owner/Operator
Beau's Bistro
02.2008 - 12.2010
Regional Manager
Walmart
03.1998 - 06.2008
High School Diploma -
Blytheville High School