James Miller
Berwyn,Pennsylvania
Summary
Elevated to bartender at The Reeds At Shelter Haven by age 18, demonstrating exceptional multitasking and customer service skills. Achieved RAMP certification, ensuring safe alcohol service. Known for cultivating loyalty through engaging interactions and remembering customer preferences, significantly enhancing guest experiences. Training new hires, showcasing leadership and effective communication.
Overview
4
4
years of professional experience
Work History
Bartender
The Reeds At Shelter Haven
05.2022 - Current
- Hired as a food runner in May of 2022, was quickly promoted to barback and bartender at the age of 18.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained barbacks and aspiring bartenders
- RAMP certified
Food Server
The Chatterbox
05.2021 - 10.2021
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Education
No Degree - Business
Pennsylvania State University
University Park, PA05-2027
High School Diploma -
St. Joseph's Preparatory School
Philadelphia05-2023
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Engaging personality
- Service-oriented mindset
Timeline
Bartender
The Reeds At Shelter Haven
05.2022 - Current
Food Server
The Chatterbox
05.2021 - 10.2021
No Degree - Business
Pennsylvania State University
High School Diploma -
St. Joseph's Preparatory School
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