James Miller
Sawyer,MI
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Caseys General Stores Inc
04.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assistant Manager
Dollar General
05.2023 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Operator/Part Inspector
Vickers Engineering Inc.
04.2023 - 05.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Sales Associate/Delivery Associate
Rent-A-Center NPS
06.2019 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Delivered products to customers in a timely fashion.
- Set up, installed and repaired products upon delivery and when necessary.
Education
High School Diploma -
La Porte High School
La Porte, IN05-2015
Skills
- Teamwork and collaboration
- Customer assistance
- Problem-solving
- Cash handling
- Retail sales
- POS system operations
- Stock replenishment
- Display setup
- Attention to detail
- Organization
- Strong communication and interpersonal skills
- Positive customer engagement
Timeline
Retail Sales Associate
Caseys General Stores Inc
04.2024 - 01.2025
Assistant Manager
Dollar General
05.2023 - 02.2024
Operator/Part Inspector
Vickers Engineering Inc.
04.2023 - 05.2023
Sales Associate/Delivery Associate
Rent-A-Center NPS
06.2019 - 03.2023
High School Diploma -
La Porte High School
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