James Miller
Island Lake,IL
Summary
Focused Project Manager/Salesman adept at planning, directing, and maintaining continuous operations in various departments. Experienced in directing crew members and service technicians and keeping efficient production in accordance with quality standards. Applying a creative and analytical approach to operations and sales for continuous process improvement. Skilled at identifying or anticipating problems on commercial and industrial roofing systems and providing solutions. Excels through mentoring, training, and empowering the team to excel in performance. Talented professional considered a knowledgeable leader and dedicated problem solver, bringing 33 years of valuable roofing expertise to forward company objectives. Attentive to detail with experience in coordinating projects, and directing service department improvements. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Resourceful Project Manager with experience in organizing business operations, financial oversight, and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedules and budgets, managing production teams, identifying problems, and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budgeting, and financial management.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Project Assistant/ Quality Compliance Observer
Interstate Roof Systems Consultants
04.2023 - Current
- Coordinated project schedules and timelines, ensuring alignment with team objectives.
- Assisted in preparing reports and documentation for project stakeholders.
- Managed communication between various departments to facilitate workflow efficiency.
- Organized project meetings, recording minutes and tracking action items for follow-up.
- Developed and maintained project tracking systems to monitor progress and deadlines.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Maintained a well-organized document repository for easy access to vital information during the lifecycle of projects.
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Contributed to positive team environment by recognizing and addressing team members' concerns and feedback.
- Improved stakeholder communication with regular update reports and presentations.
- Facilitated team collaboration, organizing cross-functional meetings to discuss project progress and hurdles.
- Developed reports summarizing findings and recommendations for management review.
- Generated reports detailing findings and recommendations.
- Travel out of state for various projects with Quality Compliance Observer requirements
VP Project Management
NIR RoofCare
09.1989 - 08.2022
- Union journeyman/foreman retiring from the union 9/1989 - 10/2020
- VP/Project Manager 10/20 - 08/22
- Working roofing knowledge of EPDM, BUR, PVC, TPO, Modified Bitumen, Shingles, Cedar shakes, Standing Seam
- Able to repair and diagnose almost all types of roofing systems
- Comfortable and experienced in speaking/meeting with building owners, board members, property managers, and homeowners about the condition of their roofing systems, able to discuss written proposals from work that is needed on their current roofing systems, stopping current roofing issues to prolonging the life of their roofing systems with a Maintenance type programs
- Have written up and sold 100's Roof Maintenance type agreements, roof repair proposals, ReRoof proposals, and new construction type bids
- Have worked with various other trades coordinating and installation of various rooftop units, roof penetration, and tenant build-outs
- Assisted in organizing and overseeing assignments for (15) servicemen and several production crews, planning and coordinating current customer issues, leak investigations, maintenance inspections, and Reroof projects ensuring 100% customer satisfaction while keeping company gross margin goals
- Developed and initiated projects through incoming service calls, customer follow-up calls, servicemen written proposals, and blueprints from various online bid sites, managed the costs of the projects and monitored their performance
- Recruited, hired, and trained many servicemen on proposal writing, conducting maintenance inspections, and leak call investigations
- Working knowledge of SalesForce, PowerPoint, You-Doodle and Microsoft type programs
Asset Manager
Northrup Grumman
01.1987 - 09.1989
- Worked in Finance to tag and track 1000's of depreciating assets
- Processed fast-track Requests for Equipment
- Worked with shipping to identify incoming equipment and assign tracking asset numbers
- Help coordinate complete company asset inventory
- Controlled asset inventory database
- Assisted with finance on special projects
Supply Administration Clerk
United States Marine Corps
01.1983 - 01.1987
- Completed basic training on 4/83
- Supply Administration school, Camp Lejeune NC, completed 7\83
- 3RD Force Service Support Group, Okinawa Japan, Headquarters supply administration, 1983
- Combat Service Support Group 33 Subic Bay Philippines 1983, field supply support
- 2ND Maintenance Battalion, Headquarters & Supply Company, Camp Lejeune NC, processed and controlled the Mechanical Allowance List and the Consolidated Memorandum Receipts to ensure all battalion troops have the right equipment and material to keep all equipment and troops in a combat readiness status
- Various meritorious masts achieved, formal praise for job/actions well done
- Good conduct medal, Navy accommodation medal and overseas deployment ribbon
- Obtained the rank of E-4 Corporal
Education
No Degree - Construction Codes Certificate
McHenry County College
Crystal Lake, IL2022
High School Diploma -
Arlington High School
Arlington Heights, IL1980
Skills
- Working knowledge of Sales Force
- Intuit QuickBooks Time Sheets
- Go Canvas for Daily/Simple/Punch list and Expense Reports
- FM-Pro Building Envelope Maintenance & Assessment reports
- RoofPro a module in FM-Pro for organizing commercial roofing systems and components
- Workflow Planning
- Procurement Contracts
- Budgetary Controls
- Safety Adherence
- Timely Project Completion
- Field Surveys
- Managing Multiple Projects
- Project Development
- Technical Presentations
- Budgeting and Forecasting
- Bid Reviewing
- Schematic Drawing
- Managing Revenue Projections
- Systems Implementations
- Materials Take-Offs
- Workforce Training
- Employee Performance Evaluations
- Workforce Scheduling
- Purchasing and Procurement
- Project Drawings
- Submittal Preparation
- Operational Efficiency
- Project Direction
- Contractual Obligations
- Customer Orders
- Local and State Regulations
- Microsoft PowerPoint
- Punch Lists
- Commercial Projects
- Production Work
- Project Goals and Milestones
- Maintaining Clean Work Areas
- Mechanical Specifications
- Project Deadlines
- Training Junior Team Members
- Project Proposals
Certification
- OSHA Training - 10-hour Certificate (6/22)
- EDGE roof estimating course (2/21)
- Construction codes certificate (8/22)
Timeline
Project Assistant/ Quality Compliance Observer
Interstate Roof Systems Consultants
04.2023 - Current
VP Project Management
NIR RoofCare
09.1989 - 08.2022
Asset Manager
Northrup Grumman
01.1987 - 09.1989
Supply Administration Clerk
United States Marine Corps
01.1983 - 01.1987
No Degree - Construction Codes Certificate
McHenry County College
High School Diploma -
Arlington High School