James Mitchell
Elyria,OH
Summary
Highly driven employee successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
15
15
years of professional experience
Work History
General Manager
JHSPE LLC
Elyria, OH
03.2015 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Prepared staff work schedules and assigned team members to specific duties.
Custom Molder
RAVEN CONCEALMENT SYSTEMS
NORTH RIDGEVILLE, OHIO
06.2009 - 05.2011
- Inspected molded parts for quality assurance purposes.
- Maintained records of production data including quantity and type of items produced.
- Removed excess material from molded products using hand tools, grinders, or sanders.
- Assembled molds by attaching cores, cavities, inserts, gates, runners.
- Ensured that safety standards were met at all times while operating machinery.
- Collaborated with team members to improve processes related to molding operations.
- Trimmed and shaped [Type] molds to given specifications.
- Introduced time-saving techniques to cut down on production time.
Education
Associate of Arts - Communications
Lorain County Community College
Elyria, OH06-2009
Skills
- Inventory Coordination
- Staff Training
- Employee Scheduling
- Customer Assistance
- Supervision And Training
- Recruiting And Hiring
- Staffing
- Managing Supplies
- Effective Communication
- Staff Motivation
- Staff Scheduling
- Communication Skills
Timeline
General Manager
JHSPE LLC
03.2015 - Current
Custom Molder
RAVEN CONCEALMENT SYSTEMS
06.2009 - 05.2011
Associate of Arts - Communications
Lorain County Community College
Similar Profiles
Stacey MangumStacey Mangum
Store Manager at Gunsmoke Firearms LLC Formerly Hi-Caliber LLCStore Manager at Gunsmoke Firearms LLC Formerly Hi-Caliber LLC
Emma LuvianoEmma Luviano
Billing Manager at KDT LLC & KIDS DC, LLCBilling Manager at KDT LLC & KIDS DC, LLC
Kyle HornerKyle Horner
CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.CSR & Logistics Coordinator at Global Plastics, LLC. - MGI International, LLC.
April HowserApril Howser
Staff Accountant at Levis Seguin CPAsStaff Accountant at Levis Seguin CPAs
Jessika AtkinsonJessika Atkinson
Admissions Marketing Director at Parkside VillaAdmissions Marketing Director at Parkside Villa