JAMES MITCHELL
Richmond,CA
Summary
Proven Territory Manager with a robust background in driving sales growth and fostering strong customer relationships, notably at HoneyBucket. Excelled in territory management and market research, enhancing regional sales through strategic analysis and effective communication. Skilled in troubleshooting, maintenance, and staff training, achieving significant performance improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Territory Manager - Sales and Service
HoneyBucket
South San Francisco, CA
08.2024 - Current
- Analyzed market data to identify potential opportunities for growth within the region.
- Identified new business opportunities through networking with existing clients and prospects.
- Tracked sales performance against established goals and objectives on a weekly basis.
Sales and Service Technician
Diversey
Oakland, CA
07.2023 - 08.2024
- Monitored stock levels and placed orders when necessary.
- Identified potential sales opportunities by cross-selling and upselling additional products or services.
- Generated reports on sales activities for management review.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
Laser Customer Service Technician
LaserAway
San Francisco, CA
07.2022 - 01.2023
- Developed strong relationships with customers by providing personalized assistance and support.
- Accelerated problem isolation on modules and sub-assembly components through excellent troubleshooting skills.
- Prepared final testing reports and supporting data for completed products.
Heavy Equipment Operator
Schnitzer Steel
Oakland, CA
12.2021 - 08.2022
- Operated excavators and other construction equipment to properly grade land.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Transported materials around construction sites to work locations.
Building Maintenance Technician
JLL
San Francisco, CA
03.2020 - 08.2021
- Coordinate and submit reports on repairs, maintenance, and project requirements.
- Inspect building spaces and institute corrective actions to meet facility standards.
- Organize predictive and preventative maintenance work for building systems and equipment.
- Painted walls, ceilings, trim and doors and replaced fixtures to update building appearance.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Ordered parts, supplies or equipment from catalogs or suppliers.
Sales and Service Representative
Bi-Rite Foodservice Distributors
Brisbane, CA
06.2017 - 06.2019
- Communicated with clients for outstanding customer service and to increase repeat business.
- Monitored stock levels and placed orders when necessary.
- Identified potential sales opportunities by cross-selling and upselling additional products or services.
- Participated in training sessions to stay current with new products, services, technology.
Sales Route Service Manager
Ecolab
San Roman, CA
01.2016 - 03.2017
- Analyzed customers problems to diagnose faults and implement corrective measures.
- Maintained accurate records of customer payments and money received for deliveries.
- Carefully checked inventory loads against shipping papers to verify the accuracy of each order.
- Promoted products to customers driving an increase in revenue from the regular route.
- Connected with established accounts to offer additional services and solicit referrals.
- Prepared inventory for shipment by attaching tags and labels.
- Identified opportunities to reduce cost and improve productivity.
Education
Equipment Operator’s Certification - Heavy Equipment Operator
Heavy Construction Academy
Brentwood, NH11.2021
Electrical
Wyo Tech College
Fremont, CA01.2013
El Cerrito High School
El Cerrito, CA01.2005
Skills
- Territory sales
- Territory Management
- Staff training
- Equipment inspection
- Troubleshooting and diagnosis
- Maintenance and repair
- Market research
- Sales analysis
- Customer relationship management
- Effective communication
- Performance tracking
Accomplishments
- Heavy Construction Academy - Brentwood, NH November 2021 Heavy Equipment Operator Certification.
- 75 classroom hours of “Principles of Heavy Equipment Operations” o Coursework in basic Civil Blueprint Reading, Site Layout, o Laser Level and Grade Rod, Excavation Calculations, and Grades.
- 165 hours Field Operator experience o Trained in safety requirements on job sites, personal protection, safe equipment operations and maintenance American Safety Council-OSHA Education Center.
Certification
10 Course Certification #Pending Heavy Equipment Operating Skills Loader Vibratory Compactor Skid Steer Hydraulic Excavators Articulating Dump Truck Motor Grader Backhoe Bulldozer
Timeline
Territory Manager - Sales and Service
HoneyBucket
08.2024 - Current
Sales and Service Technician
Diversey
07.2023 - 08.2024
Laser Customer Service Technician
LaserAway
07.2022 - 01.2023
Heavy Equipment Operator
Schnitzer Steel
12.2021 - 08.2022
Building Maintenance Technician
JLL
03.2020 - 08.2021
Sales and Service Representative
Bi-Rite Foodservice Distributors
06.2017 - 06.2019
Sales Route Service Manager
Ecolab
01.2016 - 03.2017
Equipment Operator’s Certification - Heavy Equipment Operator
Heavy Construction Academy
Electrical
Wyo Tech College
El Cerrito High School
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