James Mitchell
Burleson
Summary
Skilled Lead Installation Technician with significant experience in managing technical installations, including planning, executing, and troubleshooting. Strong leadership abilities demonstrated in overseeing teams to perform tasks accurately and efficiently. Have improved installation processes in previous roles, resulting in increased efficiency and reduced downtime. Profound understanding of safety protocols, equipment operation standards, and quality control procedures.
Overview
23
23
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Lead Installation Technician
Lonestar security
Wills Point
04.2007 - Current
- Led installation teams for security systems across residential and commercial properties.
- Trained new technicians on installation procedures and safety protocols.
- Coordinated with clients to determine specific security needs and solutions.
- Working with various card access,burglary alarm and camera systems.
- Led security technicians
- Managed inventory of tools and equipment for installation projects.
- Ensured compliance with local regulations and company installation standards.
- Coordinated schedules for installations to optimize team efficiency.
- Provided on-site support during complex installations and system integrations.
- Monitored job progress to ensure timely completion.
- Provided technical guidance and support to installation team members.
- Maintained accurate records of service calls, repairs, and equipment inventory.
- Conducted on-site visits to evaluate customer needs prior to installation process.
- Troubleshot system malfunctions both remotely and on-site.
- Reviewed work orders for accuracy prior to beginning jobs.
- Maintained a high level of professionalism when interacting with clients.
- Provided technical assistance to customers throughout the entire product life cycle.
- Utilized diagnostic tools and software to identify and fix technical faults efficiently.
- Worked in various states as a sub contractor, utilizing my experience to help bring the branch back to expected numbers.
- Fluent in many burglary systems such as Honeywell, DSC, 2gig , IQ panels, concord, ITI, and Simon.
- Fluent in many card access systems such as alarm.com, brivo, liftmaster and butterflymx.
- Pre construction wiring and trim out for commercial and some multifamily.
Install Technician
Liberty sounds and security
Dallas
06.2005 - 06.2007
- Installed audio and security systems in residential and commercial properties.
- Conducted site assessments to determine installation requirements and specifications.
- Collaborated with clients to understand their audio and security needs.
Install Technician
Brinks Home Security
Fort Worth
10.2003 - 10.2005
- Maintain company vehicle as well as keeping up with inventory depletion.
- Security sales and on-site up grades to insure the customer has the best experience.
- Pre construction wiring in residential , as well as trim out.
Education
Everman High School
Everman, TxSkills
- Security system installation
- Technical troubleshooting
- Inventory management
- System integration
- Managing a crew techs
- Working with software to help troubleshoot
- Working well others
- Has RAS fire license
Certification
- Ras Fire licensed
- Brivo
- Alarm.com
- My q
- Digital watchdog
- Honeywell
- DSC
Timeline
Lead Installation Technician
Lonestar security
04.2007 - Current
Install Technician
Liberty sounds and security
06.2005 - 06.2007
Install Technician
Brinks Home Security
10.2003 - 10.2005
Everman High School