Summary
Overview
Work History
Education
Skills
Timeline
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James Monteleone

Hilton Head Island,SC

Summary

Knowledgeable restaurateur with proven track record in strategic leadership and team management. Led initiatives that significantly improved operational efficiency and stakeholder satisfaction. Demonstrated expertise in financial planning and conflict resolution.


Result-driven business leader with proven track record in strategic planning, operational excellence, and financial management. Skilled in fostering team collaboration, driving growth initiatives, and adapting to evolving business needs. Known for strong leadership, effective communication, and focus on achieving measurable results. Proficient in decision-making, conflict resolution, and leveraging market opportunities to maximize profitability.

Overview

13
13
years of professional experience

Work History

Managing Partner

Local Pie/ The Richardson Group
04.2022 - Current
  • Negotiated high-value contracts with clients, securing profitable partnerships for the company.
  • Established and implemented business procedures and process improvements.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
  • Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
  • Championed change management initiatives that enhanced operational efficiency without compromising on service quality or employee satisfaction.

Restaurant General Manager

Palmetto Dunes Resort
09.2019 - 03.2021
  • Hired and trained new leadership team
  • Managed all controllable
  • Took TripAdvisor from #112 to # 35 in a year
  • (Currently #65)
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

General Manager

SERG
06.2016 - 06.2018
  • Opened and operated a 500 seat water front restaurant on Intercostal waterway
  • Hired 100+ front and back of house employees
  • Hired and developed leadership team
  • Formulated policies and procedures to streamline operations.
  • Composed crafted cocktail, crafted beer, and wine lists for opening
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Director of Operations/General Manager

Buckhead Life Restaurant Group
01.2012 - 03.2016
  • Managed daily operations, trained leadership team, and marketed brand name
  • Oversaw operations for food and beverage training programs for a staff of 80+ employees
  • Evaluated, managed and maintained costs and inventory of goods and labor
  • Developed and managed operating budgets ($30 million) for south Florida restaurants

Education

Bachelor of Science - Communications

University of Pittsburgh
Pittsburgh, PA

Skills

  • SERV Safe Certified
  • Level 1 Sommelier
  • CARE Certified
  • CPR AED Certified

Timeline

Managing Partner

Local Pie/ The Richardson Group
04.2022 - Current

Restaurant General Manager

Palmetto Dunes Resort
09.2019 - 03.2021

General Manager

SERG
06.2016 - 06.2018

Director of Operations/General Manager

Buckhead Life Restaurant Group
01.2012 - 03.2016

Bachelor of Science - Communications

University of Pittsburgh

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James Monteleone