Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

James Moore

Anchorage

Summary

Hard working and detail oriented, with the ability to multi-task effectively. Proficient in various types of forklifts, such as: Standard, Carpet prong, Clamp, Stand-up reach, Cherry Picker. Outstanding leadership, motivation, and communication skills, team player. Proficient in various types of computer skills, such as: Data entry, Record keeping, Minor diagnostics, MS Office, Minor hardware assembly. Proven expertise in service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Highly-motivated and desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Manager/Freight Handler

Mr. Prime Beef
Anchorage
01.2012 - 01.2014
  • Maintained filing system for records, correspondence and other documents
  • Answered phone calls, responded to emails, routed mail and coordinated courier services
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
  • Processed payroll accurately ensuring all employees were paid on time
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Administered payroll and maintained proper documentation of employee personnel
  • Used judgment and initiative in handling confidential matters and requests
  • Coded and entered daily invoices with in-house accounting software
  • Implemented and maintained company protocols to facilitate smooth daily activities
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays
  • Maintained inventory of shipping materials and supplies
  • Organized deliveries by sorting and stocking receivables
  • Identified order discrepancies and damaged items and notified supervisor
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Resolved customer inquiries and complaints requiring management-level escalation.

Stocker

Fred Meyer
Anchorage
08.2008 - 12.2011
  • Received and stocked merchandise in a timely manner
  • Organized shelves, racks and bins to ensure product availability
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash
  • Restocked shelves according to plan-o-grams set up by management team
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes
  • Maintained an orderly appearance at all times throughout the store
  • Responded quickly to emergency situations during night shifts
  • Removed product from boxes and placed on shelves according to merchandising guidelines
  • Followed instructions to properly arrange merchandise items
  • Used proper case cutting techniques to cut and sort stock loads.

Warehouse Associate

Carlile Transportation
Anchorage
03.2007 - 07.2008
  • Arranged and coordinated high value items shipments and incoming orders between Medical supplies, Cigarettes, Carpet & Tile, Theater supplies, Refrigerators, Washers, Dryers
  • Maintained accurate records of incoming and outgoing shipments
  • Verified and inspected goods received against purchase orders or invoices
  • Prepared bills of lading, invoices, and other shipping documents
  • Managed daily operations related to freight, including scheduling pickups and deliveries
  • Performed periodic cycle counts to maintain accurate inventory levels
  • Assisted with loading and unloading trucks using forklifts or pallet jacks as needed
  • Provided guidance to staff members regarding proper packaging methods for shipments
  • Reviewed all incoming packages for accuracy before distributing them internally or externally
  • Received, processed and restocked returns
  • Compared shipment contents with paperwork to support inventory accuracy and records management
  • Informed upper management or department heads of items loaded or problems encountered.

Warehouse Asst. Manager

Allen & Petersen
Anchorage
01.2002 - 01.2007
  • Directed all warehouse operations for Industrial Products, including shipping, receiving, inventory control, packaging, and labeling for warehouse inventory
  • Received and processed incoming orders, ensuring accuracy of information
  • Verified stock inventory levels and maintained records of items shipped and received
  • Operated forklift to move materials around the warehouse safely
  • Used hand pallet truck to transport heavy material within the facility
  • Reported any damaged items or discrepancies in shipments to supervisor immediately
  • Assisted with unloading trucks using appropriate equipment as needed
  • Collaborated with other departments to coordinate product delivery schedules
  • Inspected returned merchandise for damages before restocking shelves properly
  • Followed safety guidelines while operating machinery in the facility
  • Organized materials on pallets according to size, weight, and type of item
  • Used pallet jacks to move items to and from warehouse locations
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor
  • Updated inventory and production information using warehouse management systems
  • Tracked inventory and conducted cycle counts to maintain accurate records
  • Prepared work orders, bills of lading or shipping orders to route materials
  • Recorded shipment data for reporting, accounting or recordkeeping purposes
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.

Stocker

K-Mart
Anchorage
01.2000 - 01.2001
  • Received and stocked merchandise in a timely manner
  • Organized shelves, racks and bins to ensure product availability
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash
  • Restocked shelves according to plan-o-grams set up by management team
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes
  • Maintained an orderly appearance at all times throughout the store
  • Responded quickly to emergency situations during night shifts
  • Removed product from boxes and placed on shelves according to merchandising guidelines
  • Followed instructions to properly arrange merchandise items
  • Used proper case cutting techniques to cut and sort stock loads.

Customs Processing

Fritz Companies.
Anchorage
01.1998 - 01.2000
  • Analyzed commercial invoices, packing lists, bills of lading, certificates of origin and other import and export documents to ensure proper classification
  • Managed data entry activities related to import and export operations into company software systems
  • Provided guidance on proper completion of shipping documents according to regulatory requirements
  • Maintained records of all transactions including dates, descriptions, values, weights and other pertinent information according to established guidelines as well as local law requirements
  • Inputted customer data into computer database accurately and quickly
  • Updated existing data records and deleted unnecessary files
  • Organized paper documents into digital filing system for easy access
  • Performed basic administrative duties such as filing, copying, scanning
  • Maintained confidentiality of sensitive information while entering data into system
  • Identified, corrected and reported data entry errors
  • Remained focused for lengthy periods to accurately perform work with adequate speed.

Shipping/Logistics

Micro Technology Inc.(MTI)
Tustin
01.1994 - 01.1997
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Understood and followed oral and written directions
  • Delivered products to customer locations on time
  • Identified needs of customers promptly and efficiently
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Logistics Supply Specialist

Army Logistics University
Fort Lee
01.1989

Education

No Degree - Computer Assembly Training

MTI
01.1994

No Degree - Computer Programming

Alaska Computer Institute
01.1990

Army, Honorable Discharge - Logistics Supply Specialist

Army Logistics University
01.1989

Diploma -

Chugiak High School
01.1985

Skills

  • Data Entry
  • MS Office
  • Computer Skills
  • Supervision and Leadership
  • Customer Relations
  • Customer Billing
  • Administrative Functions
  • Customer Follow-Up
  • Decision-Making

Certification

  • Forklift Operator, Anchorage, AK, 08/10/2007
  • TWIC, TSA - Anchorage, AK, March 2023

Accomplishments

  • Improved delivery of Service by Action, realizing overall increase in customer satisfaction and cost efficiency.
  • Consistently maintained high customer satisfaction ratings.
  • Improved delivery of service by action, realizing overall increase in customer satisfaction and cost efficiency.
  • Administration - Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Achieved recognition by management for friendly and responsive service.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Timeline

Office Manager/Freight Handler

Mr. Prime Beef
01.2012 - 01.2014

Stocker

Fred Meyer
08.2008 - 12.2011

Warehouse Associate

Carlile Transportation
03.2007 - 07.2008

Warehouse Asst. Manager

Allen & Petersen
01.2002 - 01.2007

Stocker

K-Mart
01.2000 - 01.2001

Customs Processing

Fritz Companies.
01.1998 - 01.2000

Shipping/Logistics

Micro Technology Inc.(MTI)
01.1994 - 01.1997

Logistics Supply Specialist

Army Logistics University
01.1989

No Degree - Computer Assembly Training

MTI

No Degree - Computer Programming

Alaska Computer Institute

Army, Honorable Discharge - Logistics Supply Specialist

Army Logistics University

Diploma -

Chugiak High School

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