James Morales

• Pre trip inspection of Truck and trailer

• Post trip inspection of Truck and trailer

• Maintenance on truck and Diesel generator

• Maintain equipment in proper working order

• Vehicle safety and Safe operation

• Filling up equipment, various containers and answering any and all questions

• Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
• Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
• Suggested additional services to customers in order to meet upsell goals.
• Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
• Greeted customers and answered questions about oil changes and other services.
• Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
• Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
• Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Kept shop areas neat, clean, and free of safety hazards.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
• Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Worked alone or in team-based systems to complete up to Number oil changes each day.
• Dismounted and mounted tires to perform air checks, rotations, and rebalances.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Cleaned automotive service bays and removed debris and tools to promote organized work environment.
• Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.

• Listened attentively to customer complaints or requests and resolved issues without need to escalate.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Greeted customers entering restaurant with enthusiasm and warmth and served Number customers.
• Became familiar with products to answer questions and make suggestions.