Summary
Overview
Work History
Education
Skills
Timeline
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James Morlu

Brooklyn Park,MN

Summary

A proven track record of top-notched and result-oriented approach at tasks execution; with a hallmark of excellence, high professionalism, good computer and communication skills. An avid learner, with high-level leadership experience; and a standardized financial sector skills. Fluent with written and spoken English; and thrives working in diverse teams.

Overview

7
7
years of professional experience

Work History

Lead Service Associate/Supervisor

Rite-Aid Pharmacy
05.2023 - 09.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Running cash register and making deposit of store daily sales
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Risk and Compliance Officer

Access Bank Liberia Limited
04.2021 - 03.2023
  • Identify potential risks related to lending prospects
  • Monitor and assess credit risk; investigate fraudulent activities and report on possible at-risk bank's portfolio
  • Helped establish the launching of the premier banking and credit mobile app - named and styled, Juakali
  • Liberia Judiacial System
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Prepared and submitted regulatory filings in timely manner.
  • Monitored and assessed compliance risks associated with operational processes and procedures.
  • Developed and maintained system for tracking and reporting compliance violations.
  • Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
  • Oversaw and monitored violation tracking system for accuracy, reducing Credit issues.
  • Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
  • Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Conducted statistical analysis and evaluated risk via use of portfolio management software.
  • Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.

Financial Clerk

African Express And Logistics Enterprice
02.2018 - 08.2018
  • Operated computers programmed with accounting software to record, store and analyze information.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Examined financial statements and records to collect important details and verify calculations.
  • Maintained, organized and stocked teller window areas.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.

Assistant Clerk of Court

Bong County
11.2016 - 12.2017
  • Prepared several writs of arrest with efficient disbursement to designated persons
  • Distributing court orders, while providing technical and professional support to the Jury, Judges and Attorneys during legal proceedings
  • Process more than 50 misdemeanor cases.
  • Researched case law and legal documents to support judicial decisions.
  • Performed routine data entry or document management.
  • Prepared court orders and judgments for signature.

Education

Certificate - Monitoring And Evaluations

Liberia Institute of Public Administrations (LIPA)
Monrovia, Montserrado
02.2023

Bachelor of Arts - Sociology

United Methodist University
Monrovia, Montserrado
08.2022

Certificate - Computer Science

Young Men Christian Association (YMCA)
Monrovia, Montserrado
03.2016

Skills

  • Computer Skills, Management, Leadership Skill, Communications
  • Customer Satisfaction
  • Reading Comprehension
  • Professional Correspondence

Timeline

Lead Service Associate/Supervisor

Rite-Aid Pharmacy
05.2023 - 09.2023

Risk and Compliance Officer

Access Bank Liberia Limited
04.2021 - 03.2023

Financial Clerk

African Express And Logistics Enterprice
02.2018 - 08.2018

Assistant Clerk of Court

Bong County
11.2016 - 12.2017

Certificate - Monitoring And Evaluations

Liberia Institute of Public Administrations (LIPA)

Bachelor of Arts - Sociology

United Methodist University

Certificate - Computer Science

Young Men Christian Association (YMCA)

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James Morlu