James Morris
Denver,CO
Summary
Dedicated and detail-oriented professional with extensive experience in commercial cleaning at Courtyard by Marriott. Proven expertise in chemical handling and safety compliance, ensuring pristine environments. Recognized for exceptional organizational skills and a commitment to quality assurance, consistently delivering outstanding results in fast-paced settings.
Overview
29
29
years of professional experience
Work History
Housekeeper
Courtyard by Marriott
Denver, CO
01.2014 - 03.2025
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Organized closets with hangers for guests' clothing items.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Used cleaning chemicals following proper guidelines.
- Returned rooms to occupant-ready status to satisfy future guests.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Emptied trash receptacles throughout the property.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Assisted in laundry services including washing, drying, and folding linens.
- Disinfected telephones, light switches and other frequently touched objects.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Dishwasher
Ruby Tuesday Restaurant
Denver, CO
06.2016 - 08.2018
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Managed dish area organization and cleanliness.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Sanitized surfaces after each use following standard sanitation practices.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Replenished soap dispensers with detergent when necessary.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
Janitor
Christian living campus
Denver, CO
06.1998 - 06.2004
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Stripped, sealed and polished floors.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Dusted furniture, machines or equipment.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Ensure compliance with health regulations regarding the use of hazardous materials.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Inspect buildings for safety hazards before beginning work assignments.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Follow established safety procedures while operating machinery and using chemicals.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Ensured compliance with health and safety regulations.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Serviced, cleaned and restocked restrooms.
- Move furniture, equipment, boxes or other items as requested by supervisors or clients.
- Maintain janitorial supply inventory.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Empty wastebaskets and trash containers.
- Responded to emergency cleaning requests to meet client expectations.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Reduced cleaning time significantly while maintaining company quality standards.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
- Kept business entrances clean, tidy and professional in appearance.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Monitored building security and safety by locking doors or avoiding hazards.
- Followed safety processes for all manual and electric cleaning equipment.
- Attend training sessions regularly to keep updated on new safety protocols.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Sweep, mop and vacuum floors of all areas.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Discarded cardboard boxes and trash in compactors and balers.
- Completed routine maintenance checks, notifying management of needed repairs.
- Performed landscaping tasks and removed litter to maintain grounds.
- Operated carpet extractors and floor buffers according to instructions.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Maintained accountability for building keys, master keys and access cards.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Courtesy Clerk
Albersons
Lakewood, CO
06.1996 - 06.1999
- Took unwanted items from checkout to proper location.
- Assisted customers with product selection and answered questions about store policies.
- Operated a cash register to process payments from customers.
- Greeted customers in a friendly and professional manner.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Assisted in unloading trucks containing incoming stock or supplies.
- Escorted customers to desired merchandise location.
- Restocked shelves after each purchase was completed to keep inventory levels accurate.
- Followed proper food safety procedures when stocking refrigerated items.
- Checked expiration dates on products regularly and removed outdated items from shelves.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Completed routine maintenance and repair.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Inspected customer bags to ensure no shoplifting occurred.
- Updated system with order specifics and customer details, preferences, and billing information.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
High School Diploma -
West High
Denver, CO06-1999
Skills
- Cleaning procedures
- Chemical handling
- Laundry services
- Waste disposal
- Task prioritization
- Safety compliance
- Folding clean laundry
- Mopping and sweeping
- Sweeping and mopping
- Commercial equipment operation
- Commercial cleaning
- Pest control
- Restroom servicing
- Ceiling fan cleaning
- Floor waxing
- Window blind dusting
- Equipment disinfection
- Clear communication
- Building maintenance
- Gardening skills
- Vacuuming and sweeping
- Cleaning methods
- Towel replenishment
- Kitchen sanitizing
- Restroom detailing
- Window washing
- Stain removal
- Dish preparation
- Turndown service
- Eco-friendly cleaning
- Work planning and organization
- Able to lift [number] lbs
- Hazardous chemical training
- Organizational skills
- Effective communication
- Quality assurance
- Quality control
Accomplishments
Employee of the month
employee of the 3rd ouarter
Timeline
Dishwasher
Ruby Tuesday Restaurant
06.2016 - 08.2018
Housekeeper
Courtyard by Marriott
01.2014 - 03.2025
Janitor
Christian living campus
06.1998 - 06.2004
Courtesy Clerk
Albersons
06.1996 - 06.1999
High School Diploma -
West High
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