James Morrison
Port Neches,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced working in a high stress, continuously changing environments for extended periods of time.
Overview
17
17
years of professional experience
Work History
Locomotive Engineer
Union Pacific Railroad Co.
Beaumont, United States
11.2011 - 09.2023
- Operated locomotive in accordance with Federal Railroad Administration regulations.
- Reviewed paperwork and lading documents in order to use standard formulas to ensure proper power and tonnage requirements were met before departure.
- Inspected locomotive daily to ensure compliance with safety standards.
- Monitored instrumentation readings to ensure adherence to posted speed limits, air supply for braking and PTC monitor as it pertained to terrain and signal indications.
General Manager
Posados Cafe Inc.
Shreveport, United States
04.2006 - 11.2011
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Developed service and sales strategies to improve retention and revenue.
General Manager
Luby's Cafeteria
Shreveport, United States
11.2010 - 11.2011
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
Education
License - Police Officer
Harris County Community College
Houston, TX04.1992
Certification - Fire Fighter/EMT Certification
Tarrant County Community College
Fort Worth, TX03.1990
Some College (No Degree) - General Studies/ Basics
Tarrant County Community College
Fort Worth, TXSome College (No Degree) - Supervising Law Enforcement Officers
Southeast Law Enforcement Institute
Richardson, TXSkills
- Excellent Communication
- Troubleshooting
- Computer Skills
- Extensive experience with Menu Planning and Prep
- Experience in Controlling Labor and Food Costs
- Inventory and P&L Preparation Experience
- Staff Supervision
- Business Administration
- Workflow Planning
- Time Management
- Budget Administration
Accomplishments
- Doubled restaurant sales within the first several months of being GM from 32K to 65K monthly
- Brought controllable costs in line to secure a reputable bonus program for the management staff every month
- Decreased employee turnover from 310% to approximately 30% during my tenure
- Built a reputation for being a top performing GM in every restaurant I held that position
References
References available upon request.
Timeline
Locomotive Engineer
Union Pacific Railroad Co.
11.2011 - 09.2023
General Manager
Luby's Cafeteria
11.2010 - 11.2011
General Manager
Posados Cafe Inc.
04.2006 - 11.2011
License - Police Officer
Harris County Community College
Certification - Fire Fighter/EMT Certification
Tarrant County Community College
Some College (No Degree) - General Studies/ Basics
Tarrant County Community College
Some College (No Degree) - Supervising Law Enforcement Officers
Southeast Law Enforcement Institute