Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAMES MOSES

Columbia ,MS

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Hands-on experience with cash register and ordering information systems. Tech-savvy cashier well-versed in POS operations bringing strong mathematical abilities to calculate and verify totals. Self-motivated employee with flexible schedule and availability. Pursuing position of increased responsibility with opportunity for career advancement. Successful csr with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Highly-astute Caterer and foodservice management professional of 2 years' experience. Bringing positive track record of exceeding expectations, building and retaining long-term customer relations and supplying quality services.

Overview

2
2
years of professional experience

Work History

Production Worker

Crown Health Care Laundry ServicesInc
04.2025 - Current
  • Used equipment properly to avoid workplace hazards or injuries.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Managed inventory levels to prevent production delays.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.

Deli Clerk

Walmart
08.2024 - 11.2024
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Greeted customers and answered any questions.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Backed up cashier staff to process customer orders and payments.
  • Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas.
  • Trained
  • Replenished bar glasses, garnishes and condiments.
  • Learned how to make wide variety of mixed drinks.
  • Checked identification for each person purchasing alcohol.
  • Restocked ice, condiments and snacks.
  • Restocked condiments and drink station supplies to meet expected customer needs.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
  • Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
  • Prepared custom order requests for special events, receiving positive feedback for quality and service.
  • Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
  • Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.

Gas Station Clerk

Pitt’s Quick Stop
11.2023 - 02.2024
  • Tracked attendance, supervised volunteers and greeted guests at all museum events.
  • Recorded customer orders and repeated them back in clear, understandable manner to minimize errors.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
  • Trained
  • Monitored multiple databases to keep track of all company inventory.
  • Notified customers of completed food orders by calling out ticket numbers, paging and texting.
  • Prepared
  • Used discretion and sound judgement in using company materials and supplies.
  • Resolved
  • Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Delivered exemplary customer service and warmly greeted guests.
  • Maintained a clean and organized store environment for improved customer experience.
  • Replenished products on shelf, rotated products and confirmed adherence to code dating procedures.
  • Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
  • Rang up customers' orders by scanning products and keying prices into register.
  • Assisted in maintaining back room operations by unloading deliveries.
  • Built trustful relationships with customers to encourage return visits.
  • Facilitated sales of services and goods.
  • Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
  • Maintained inventory of all saleable items.
  • Adhered to all federal, state, and local regulations regarding fuel storage, dispensing, and environmental protection measures.
  • Finalized sales and collected payments by totaling order and accepting tender from customer.
  • Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.

Key Holder

Dollar General
03.2023 - 11.2023
  • Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
  • Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Embraced the spotlight on customer service by creating a courteous, friendly atmosphere for guests.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
  • Mentored junior staff members, helping them develop their skills to advance within the company successfully.
  • Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Fostered culture of accountability and excellence, leading by example and encouraging team growth.
  • Ensured compliance with all company policies and procedures, minimizing risk and protecting assets.
  • Facilitated smooth store operations during manager absences, ensuring continuity of service.
  • Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.
  • Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
  • Improved team morale and efficiency through effective delegation and clear communication.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Streamlined checkout process, reducing average wait times and enhancing customer satisfaction.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Successfully drove new product lines to increase annual profits by Number%.

Education

High School Diploma - undefined

Columbia High School
Columbia, MS
01.2007

Skills

  • Strong attention to safe food handling procedures
  • Hospitality service expertise
  • New hire training
  • Inventory management
  • Hospitality and service industry background
  • Food preparation and safety
  • Beautiful presentation of food
  • Working in coolers and freezers
  • Quick learner
  • Guest seating
  • Strong work ethic
  • Product stocking
  • Critical thinking
  • Prioritizing
  • Multitasking
  • Customer-focused
  • Professional telephone demeanor
  • Sales expertise
  • Receiving support
  • Service standard compliance
  • Money handling abilities
  • Meat slicing expertise
  • Safe food handling
  • Equipment safety
  • Food preparations
  • Sanitation practices
  • Order taking accuracy
  • Menu memorization
  • Flexible schedule
  • Work area maintenance
  • Equipment use
  • Pricing and shelf labeling
  • Product stocking and rotation
  • POS system operation
  • Food safety compliance
  • Product knowledge
  • Product displays and showcases
  • Inventory control
  • Inventory checks

Timeline

Production Worker

Crown Health Care Laundry ServicesInc
04.2025 - Current

Deli Clerk

Walmart
08.2024 - 11.2024

Gas Station Clerk

Pitt’s Quick Stop
11.2023 - 02.2024

Key Holder

Dollar General
03.2023 - 11.2023

High School Diploma - undefined

Columbia High School

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