Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

James Mote

Port Charlotte,FL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Leader Manager

AutoNation Ford Bradenton
Bradenton, FL
03.2007 - Current
  • Assigned and monitored daily tasks for team members.
  • Provided guidance, coaching, and feedback to team members.
  • Organized team meetings to discuss progress and challenges.
  • Developed strategies to increase productivity and efficiency of the team.
  • Implemented new processes and procedures as needed.
  • Created and maintained a positive work environment for employees.
  • Resolved conflicts between team members in a timely manner.
  • Ensured compliance with company policies and regulations.
  • Recruited, trained, and supervised new staff members.
  • Ensured that deadlines were met by setting realistic goals.
  • Identified areas where teams could improve their skillset.
  • Developed strategies to motivate employees in achieving goals.
  • Provided technical assistance when needed.
  • Monitored customer service standards across the organization.
  • Promoted a culture of collaboration within the team.
  • Facilitated communication between senior management and staff.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Oversaw daily workloads and workflow for smooth operations.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Coached team for success by using corrective action processes.
  • Delegated work assignments and prioritized tasks.
  • Set goals for performance and deadlines to comply with company plans and vision.
  • Suggested various operational strategies to increase productivity.
  • Led regular team meetings to communicate current business trends and relevant updates.

Education

Associate of Applied Science -

Universal Technical Institute of Illinois
Lisle, IL
05-2006

Skills

  • Problem Resolution
  • Organization
  • Leadership
  • Excellent Communication
  • Data Management
  • Teamwork and Collaboration
  • Training & Development
  • Relationship Building
  • Team building
  • Team Management
  • Critical Thinking
  • Quality Assurance
  • Recordkeeping
  • Flexible and Adaptable
  • Maintenance & Repair

Affiliations

  • Hunting
  • Fishing
  • Hiking
  • camping

Accomplishments

  • Ford Certified Master Technician
  • Team Leader/shop forman
  • Was employee of the month in 2015

Certification

  • Ford Master Certified master technician in engine and steering and suspension

References

References available upon request.

Timeline

Team Leader Manager

AutoNation Ford Bradenton
03.2007 - Current

Associate of Applied Science -

Universal Technical Institute of Illinois
James Mote