James Moyer
Neenah
Summary
Dynamic leader and former Multi Unit Franchise Owner at Anytime Fitness, excelled in operations management and relationship building, boosting franchise performance through strategic planning and innovative marketing. Achieved significant sales growth by fostering team collaboration and customer engagement. Expert in analyzing financial data to drive profitability and efficiency across multiple locations.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 17 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
18
18
years of professional experience
Work History
Multi Unit Franchise Owner
Anytime FItness
01.2007 - Current
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Oversaw payroll, business planning and marketing for franchise operations.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Spearheaded team-building activities that foster collaboration among employees at various franchise locations.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Cultivated strong relationships with customers via in-store connections and strong social media presence.
- Negotiated favorable lease terms for new locations while maintaining healthy landlord relationships.
- Analyzed financial data to develop accurate budgets, forecasts, and strategic plans for each unit''s success.
- Collaborated with franchisors on promotional campaigns to increase brand visibility within the local community.
- Improved franchise performance by implementing innovative marketing strategies and streamlining operations.
- Coordinated regional marketing efforts for cohesive branding and increased consumer awareness across all locations.
- Led successful expansion efforts to open additional franchise locations within the region.
- Established effective communication channels between franchise staff members for better information sharing.
- Streamlined operational processes, reducing overhead costs and improving overall efficiency.
Education
Bachelor of Science - Business Marketing
University of Northern Iowa
Cedar Falls, IA12-2004
Skills
- Operations management
- Sales growth
- Employee retention
- Performance analysis
- Franchise compliance
- Small business operations
- Verbal and written communication
- Relationship building
- Customer relations
- Client service
- Staff management
- Strategic planning
Timeline
Multi Unit Franchise Owner
Anytime FItness
01.2007 - Current
Bachelor of Science - Business Marketing
University of Northern Iowa