James Mullen
Peoria Heights,IL
Summary
Adept at navigating complex delivery routes and ensuring timely package handling, I significantly reduced delivery errors by double-checking orders at J3L Logistics. My strong problem-solving abilities and commitment to customer satisfaction, coupled with expertise in GPS navigation and fostering teamwork, have consistently contributed to my employers' success.
Overview
7
7
years of professional experience
Work History
Delivery Associate
J3L Logistics
08.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
- Loaded truck and properly secured items to prevent damage for deliveries.
City Carrier Assistant
United States Postal Servic
02.2022 - 07.2023
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
Fulfillment Expert
Target
11.2019 - 02.2022
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Line Cook
Sunset Hills Golf Course
10.2017 - 02.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Pekin Community High School
Pekin05.2018
Skills
- Loading and unloading
- Package handling
- GPS navigation
- Deadline adherence
Timeline
Delivery Associate
J3L Logistics
08.2023 - Current
City Carrier Assistant
United States Postal Servic
02.2022 - 07.2023
Fulfillment Expert
Target
11.2019 - 02.2022
Line Cook
Sunset Hills Golf Course
10.2017 - 02.2020
High School Diploma -
Pekin Community High School
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