James Murray
Naples
Summary
Reliable and detail-oriented professional with experience in fast-paced, compliance-driven environments. Skilled in documentation, data accuracy, multitasking, and handling sensitive information with professionalism. Strong communicator with proven ability to follow procedures, work under pressure, and support efficient daily operations.
Overview
8
8
years of professional experience
Work History
Finishing Tech I
Arthrex
04.2025 - Current
- Operated finishing equipment to ensure high-quality product output.
- Inspected finished products for quality compliance and accuracy.
- Collaborated with team members to streamline finishing processes.
- Consistently followed operating procedures.
Sutures Assembly II
Arthrex
08.2024 - 04.2025
- Earned “Suture Star” award within six months, recognizing exceptional performance and precision.
- Developed ability to interpret and communicate suture design sketches, enabling efficient task completion and team support.
- Maintained high efficiency scores while keeping scrap rates low, demonstrating quality and consistency.
- Thrived in fast-paced environments, adapting quickly to changing priorities.
- Skilled at working independently and collaboratively, fostering team success.
New Patient Coordinator
Feels Amazing Spine and Joint Ins.
02.2024 - 08.2024
- Managed the entire onboarding process with new patients.
- Handled numerous amount of calls regarding/insurances/scheduling/check-ups.
- Collected comprehensive medical history before appointment arrival and ensure all paperwork is up to date and accurate.
Real Estate Maintenance Coordinator
Premier Property Management Inc.
01.2021 - 12.2022
- Managed maintenance requests for 700+ properties, ensuring timely resolution and tenant satisfaction.
- Built strong relationships by engaging with diverse clients daily and delivering effective solutions in varied environments.
- Assisted vendors in onboarding and securing profitable accommodations, improving operational efficiency.
- Acquired proficiency in QuickBooks to support maintenance vendor invoicing and financial processes.
- Managed scheduling of maintenance and repairs, enhancing tenant satisfaction and property upkeep.
Medical Billing
Florida Medical Administrators
01.2020 - 06.2020
- Processed and managed medical bills and insurance claims for multiple physicians, ensuring accuracy and compliance.
- Oversaw payment processing between healthcare providers and patients, maintaining timely and efficient transactions.
- Monitored and tracked claim statuses to ensure payments were up to date and discrepancies were resolved promptly.
Concierge
The Seagate
01.2019 - 01.2020
- Provided services for a private condominium and high-net-worth individuals, ensuring discretion and professionalism.
- Delivered exceptional guest services, addressing inquiries and facilitating requests promptly.
- Worked flexible shifts, including overnight, mid-day, and evening, adapting to dynamic schedules and operational needs.
- Developed ability to make critical calls under pressure and tight timeframes, demonstrating strong decision-making and communication skills.
Office Manager
Orthopedic Surgeon
01.2018 - 10.2018
- Assisted an orthopedic surgeon specializing in upper extremities with launching a new practice, ensuring smooth operations from inception.
- Managed scheduling for surgeries, X-rays, MRIs, and patient appointments, optimizing workflow and patient experience.
- Handled high-volume phone communications with insurance companies and patients, providing accurate information and support.
- Verified insurance coverage and coordinated with providers to ensure compliance and timely approvals.
Education
High school diploma -
Palmetto Ridge High School
Naples, FLSkills
- Documentation review
- Microsoft Office Suite
- Phone etiquette
- Google Docs
- Medical office experience
- Medical records
- Customer service
- Assembly
- Administrative experience
- Time management
- Front desk
- Computer literacy
- Computer skills
- Orthopedics
- Management
- Medical terminology
- Data entry
- Property management
- Communication skills
- Patient service
- Office management
- Organizational skills
Timeline
Finishing Tech I
Arthrex
04.2025 - Current
Sutures Assembly II
Arthrex
08.2024 - 04.2025
New Patient Coordinator
Feels Amazing Spine and Joint Ins.
02.2024 - 08.2024
Real Estate Maintenance Coordinator
Premier Property Management Inc.
01.2021 - 12.2022
Medical Billing
Florida Medical Administrators
01.2020 - 06.2020
Concierge
The Seagate
01.2019 - 01.2020
Office Manager
Orthopedic Surgeon
01.2018 - 10.2018
High school diploma -
Palmetto Ridge High School