Hannah Music
Wake Forest,NC
Summary
Adept at navigating the complexities of real estate and office management, I've honed my skills in property management and customer service at Moye & Associates, Inc. My expertise includes enhancing tenant relations and streamlining office operations. My approach combines meticulous attention to detail with proactive problem-solving.
Overview
8
8
years of professional experience
Work History
NC Real Estate Agent License #347517
HomeTowne Realty: Capital Group
Raleigh, North Carolina
03.2024 - Current
- Provided guidance to clients throughout the entire buying or selling process.
- Provided client guidance regarding market conditions, mortgage options, and legal requirements.
- Coordinated appointments to show homes to prospective buyers.
- Drafted contracts, purchase agreements, closing statements and leases.
- Ensured all transactions followed state laws regarding real estate practices.
- Scheduled and attended weekly appointments with clients.
- Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
- Promoted active listings through social media marketing, open houses and newsletters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Prepared comparative market analysis to estimate properties' value.
Office Manager/Property Management Assistant
Moye & Associates, Inc.
Raleigh, North Carolina
06.2022 - Current
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Maintained filing system for records, correspondence and other documents.
- Processed payroll accurately ensuring all employees were paid on time.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Maintained accurate records of financial transactions including rent collections, security deposits, and expenses.
Office Manager
ChanZac Appraisal Group
Wake Forest, NC
02.2017 - 10.2019
- Created detailed spreadsheets with pertinent appraisal data.
- Compiled property records and researched ownership histories when necessary.
- Ensured all data was entered into the system accurately and timely.
- Coordinated with clients regarding scheduling of appointments and inspections of properties being appraised.
- Provided support to other staff members during the appraisal process.
- Corresponded with clients via email or phone to answer questions or provide updates on progress of appraisals.
Education
Associate of Applied Science - Business Administration
Wake Technical Community College
Raleigh, NC05-2023
Associate of Arts - Arts
Wake Tech Community College
Raleigh, North Carolina05.2020
Skills
- Property management
- Contract drafting
- Tenant relations
- Data entry
- Customer service
- Office administration
- Vendor coordination
- Time management
- Attention to detail
- Communication skills
- Problem solving
- Bookkeeping basics
- Rent collection
- Organizational skills
Timeline
NC Real Estate Agent License #347517
HomeTowne Realty: Capital Group
03.2024 - Current
Office Manager/Property Management Assistant
Moye & Associates, Inc.
06.2022 - Current
Office Manager
ChanZac Appraisal Group
02.2017 - 10.2019
Associate of Applied Science - Business Administration
Wake Technical Community College
Associate of Arts - Arts
Wake Tech Community College