Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Myers

Kansas City

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience

Work History

Teller

Central Bank
12.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Processed a wide variety of retail banking transactions for personal and commercial customers.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.

IRS Clerk

Cherokee Federal
02.2023 - 11.2024
  • Process tax documents with precision, ensuring accuracy in data entry and compliance with IRS
  • Meticulously review and organize taxpayer files, maintaining confidentiality and adhering to strict data protection protocols.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.

Customer Service Team Member

Target
03.2015 - 04.2017
  • Streamlined customer service processes, reducing wait times and improving satisfaction scores
  • Fostered team cohesion, mentored new hires, and contributed to a positive work environment
  • Participated in cross-departmental projects
  • Provided empathetic assistance to diverse customers, resolving complex issues with patience
  • Received consistent positive feedback

Shift Supervisor/Team member

Panera Bread
04.2011 - 05.2016
  • Led a diverse team, fostering a positive work environment
  • Streamlined operations, enhancing customer satisfaction
  • Mentored new hires, promoting skill development
  • Optimized shift scheduling, reducing labor costs
  • Implemented inventory management system, minimizing waste
  • Boosted sales through upselling techniques
  • Ensured strict adherence to food safety standards
  • Maintained meticulous cash handling procedures
  • Conducted thorough quality checks, upholding brand reputation
  • Resolved customer concerns promptly, enhancing satisfaction
  • Provided guidance to team members during peak hours
  • Facilitated smooth shift transitions, ensuring operational continuity

Education

Associates - Accounting

Metropolitan Community College-Kansas City
Kansas City, MO
05.2025

GED -

Metropolitan Community College-Kansas City
01.2012

Skills

  • Data Analysis

  • Team Collaboration

  • Attention to Detail

  • Cash handling and management

  • Confidentiality

  • Customer Support

  • Conflict Resolution

  • Problem-Solving

  • Data Entry

  • Time Management

  • Organizational Skills

  • Technical Proficiency

  • Exceptional customer service

  • Strong work ethic

Timeline

Teller

Central Bank
12.2024 - Current

IRS Clerk

Cherokee Federal
02.2023 - 11.2024

Customer Service Team Member

Target
03.2015 - 04.2017

Shift Supervisor/Team member

Panera Bread
04.2011 - 05.2016

Associates - Accounting

Metropolitan Community College-Kansas City

GED -

Metropolitan Community College-Kansas City

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James Myers