James Nacua
Hicksville
Summary
Detail-oriented professional skilled in inventory management and customer service excellence. Experience in leading teams to achieve significant sales growth while maintaining compliance and operational efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Receiver
Whole Food Market
Huntington Station
11.2025 - Current
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Inspected incoming shipments for quality and accuracy to ensure compliance with company standards.
- Operated equipment such as forklifts and pallet jacks to safely load, unload, and move materials, adhering to safety protocols.
- Ensured cleanliness and safety standards were met in receiving area to promote a safe work environment.
Parts Associate
Mineolamoto
Mineola
02.2024 - 09.2025
- Sourced parts by reaching out to vendors outside usual network, expanding availability of hard-to-find components.
- Researched vehicles and parts using physical catalogs and electronic databases to support informed decision-making.
- Completed sales and service documentation for customer and business records, ensuring accuracy in receipts of purchase.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Adhered to company guidelines for performance and compliance.
Package Handler
Land O'Lakes
08.2024 - 02.2025
- Assembled, sealed, and loaded packages into designated trucks to ensure timely delivery.
- Prepared pallets of boxes for efficient transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to sustain smooth flow of goods.
Store manager
CycleGear
05.2021 - 02.2024
- Implemented successful sales strategies that resulted in a 20% increase in revenue and exceeded sales targets on a consistent basis.
- Maintained optimal inventory levels by monitoring stock levels, conducting regular audits, and placing orders in a timely manner to ensure product availability and minimize shortages.
- Conducted regular performance evaluations of staff, identifying areas for improvement and providing coaching and feedback to promote professional development and enhance employee engagement.
Overnight supervisor
Lowes
03.2013 - 05.2021
- Supervised and trained overnight staff to enhance operations and elevate customer service quality.
- Implemented and upheld company policies and procedures to maintain a safe and productive work environment.
- Conducted inventory checks and monitored product levels to avoid stockouts and ensure timely service.
Education
Associate - Liberal arts
LaGuardia community college
Long Island city03-2011
Skills
- Receiving procedures
- Receiving processes
- Inventory oversight
- Inventory management
- Customer service
- Problem-solving skills
- Fast adaptability
- Team collaboration
- Detail oriented
Timeline
Receiver
Whole Food Market
11.2025 - Current
Package Handler
Land O'Lakes
08.2024 - 02.2025
Parts Associate
Mineolamoto
02.2024 - 09.2025
Store manager
CycleGear
05.2021 - 02.2024
Overnight supervisor
Lowes
03.2013 - 05.2021
Associate - Liberal arts
LaGuardia community college