James A. Nagy

• As strategic leader and entrepreneur, with record of generating growth by leveraging latest technologies and innovations to drive sales, marketing, product development, and profitability.
• Known for identifying and capitalizing on market trends, developing effective tactics for implementation, enhancing operating performance, and serving as trusted advisor and business partner.
• Skilled at working across operations, building strong, cross-functional relationships and communicates complex technical information to diverse internal and external stakeholders.
• Big-picture visionary who identifies and reacts to market trends, providing disruptive strategies beyond IT, including sales, marketing, and product portfolio management.
• Building on experience with premier companies Midas International Corporation and SXC Health Solutions, James launched two successful consulting companies, providing innovative solutions to clients in small- and mid-cap companies.
• At Epicor, worked on new business-to-business development platform for the automotive aftermarket. Managing multiple teams, from creating strategic plans; defining business requirements; reviewing and updating UI/UX designs; identifying, selecting, and onboarding technical resources; implementing Agile software development methodologies; authoring user stories, providing overall project management and subject matter expertise; and engaging in direct client relationship and expectation management.
• At ALLDATA, subsidiary of AutoZone, increased national product placement by over 300%, more than tripling product sales revenue. Took over as Product Owner and revamped software development process, switching from Waterfall to Agile and incorporating global development teams. Additionally, reworked product roadmap and delivery cadence. Created detailed SWOT analysis of top competitors in the shop management software space, designed new estimator shop management solution, and architected foundation of their knowledge capture tool. Directing all aspects of quality assurance, marketing, development, and product deployment. Facilitated growth of customer base from 350 to over 5,000 customers, generating $4.5M in new annual revenue.
• At Solera Holdings, subsidiary of Vista Equity Partners, created five-year, 12-million-dollar strategic business plan and product roadmap for their shop management systems, including creating entire sunset strategy for multiple legacy products. He also developed product acquisition strategy to jumpstart new development initiatives, including detailed market, economic, and financial research.
• Created innovative deployment strategy for CETCO, assisting in construction company's growth on global scale involving fifteen individual websites. Delivered comprehensive solution that included implementing overall graphic design, deploying large document repository, establishing e-Commerce store, facilitating support in multiple languages, and integrating existing ASP.NET applications.
• In addition to enhancing marketing and product development, developed and designed IT processes. Developed first-to-market workflow management software solution for startup healthcare industry client. Designed wireframe prototypes that included tracking, logging, HIPAA compliance, reporting, clinical decision-making, and billing in collaboration with client. Designed customizable application with low-code rules-based engine for various outcomes-based healthcare operations.
• Experience providing service to public sector. Providing consulting and management on several large Illinois county government projects converting several legacy mainframe applications to web-based multisite solutions. This redevelopment project encompassed both intranet and Internet websites including emergency security support implementing custom firewall solutions.

• James founded this company to take over all aspects of website development and social media marketing from his earlier startup, J&S Tech Designs, enabling J&S to be a pure business consulting organization.
• Cultivated business partnerships, added broader array of services, growing recurring revenue, and expanded operations nationally. With double-digit YoY growth, organization has thrived.
• Among many accomplishments, managed successful retail business relaunch strategy, including new site selection, layout, merchandising, and operations. Developed business plans, including information technology, marketing strategy, and organizational business structure. These activities led to 10x sales revenue and profitable business operations. Created business transition plan turning over successful business to owners.
• Created marketing strategy for newly developed Respiratory Lexicon application. This project involved creating website, developing solid social media campaign, and crafting trade show and marketing materials for product launch.
• Delivering website redesign for Braveheart Woman, large membership-based organization supporting women in business.
• Developed system of record for all marriage licenses issued in Will County. This encompassed applications, seals, and certificates issued from offices across six locations. Developed this functionality to adapt to today's fluid marriage laws.

• James' portfolio of businesses includes a Gymboree Play & Music of Thousand Oaks franchise. An iconic early childhood education facility offering play, art, and music classes for children ages 0-5 that bring parents and kids together for learning, social connections, play, and much more
• Directed operations, including adding staffing, developing targeted local marketing, managing P&L, equipment, purchasing, class schedules, special events, reporting, and all other ownership responsibilities.
• Restructured operations and implemented three-year turnaround plan.
• Developed membership programs and education classes and implemented facility improvements.
• In-store operations shut down due to Covid-19 restrictions. Quickly created new business strategy, hosting online classes and recorded sessions during shutdown.
• Created store opening relaunch and business transition strategy.

• As Director of Software Development for leading provider of automotive repair services, managing team of 45 employees and $10M budget.
• Led R&D groups for the automotive aftermarket POS system, including development, quality assurance, business analysis, technical support, inside sales and marketing, and external distributor relationships.
• Designed and implemented development lifecycle for software applications, delivering seven major product releases to market.
• Architected and developed content-managed, role-based website solution.
• James's efforts resulted in 12% increase in revenue, making division profitable for first time. Profitability was sustainable, continuing its growth at rate of $1.2M annually.

• James was promoted to lead the R&D business unit, including 25 employees and consultants, while managing a $3M budget, delivering web-based healthcare transaction processing services and point-of-sale solutions.
• Developed the CRM strategy and roadmap vision and oversaw business processes and technical mapping.
• Managed client base installation of 2000+ pharmacies in retail, chain drugstore, and mail-order products.
• Increased consulting revenue by 15%+ YoY through successful client management during tenure.

Due to successes and achievements of goals and objectives in a variety of roles, James was given increasing responsibility at SXC Health Solutions.

Including roles as:

• PC Solutions Product Manager
• Senior Programmer/Analyst
• Senior Technical Support Specialist