James Nail
Lubbock
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
6
6
years of professional experience
Work History
Restaurant Server
Texas Tech Club
06.2019 - Current
- Assisted customers in menu selection to enhance dining experience.
- Processed customer payments accurately and efficiently to streamline transactions.
- Maintained organized server stations to promote operational efficiency during service.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on best practices for customer service and order management.
- Engaged with customers to cultivate loyalty and encourage repeat visits.
Physical Therapy Technician
The Center for Orthopedic Surgery
09.2024 - 09.2025
- Assisted patients with mobility exercises, ensuring correct form and reducing the risk of injury.
- Maintained therapeutic equipment by conducting regular inspections and performing routine cleaning.
- Scheduled patient appointments, optimizing clinic workflow and minimizing wait times.
- Documented patient progress in electronic health records, ensuring accurate and timely updates.
- Managed inventory of therapeutic supplies, ensuring availability and compliance with safety standards.
- Facilitated communication between patients and healthcare team members, promoting coordinated care.
Practitioner
StretchZone
04.2024 - 11.2024
- Provided personalized stretching techniques to enhance client flexibility and range of motion.
- Assisted clients in setting achievable wellness goals through tailored programs and support.
- Educated clients on the benefits of stretching and recovery practices for overall well-being.
- Implemented feedback mechanisms to assess client satisfaction and improve service delivery.
- Maintained accurate client records to track progress and inform future sessions.
- Developed individualized plans based on client assessments to maximize effectiveness of sessions.
Education
Bachelor of Science - Kinesiology
Texas Tech University
Lubbock, TX12-2023
Skills
- Customer satisfaction
- Organization
- Cleaning and sanitizing
- Detail-oriented
- Suggestive selling
- Task prioritization
Timeline
Physical Therapy Technician
The Center for Orthopedic Surgery
09.2024 - 09.2025
Practitioner
StretchZone
04.2024 - 11.2024
Restaurant Server
Texas Tech Club
06.2019 - Current
Bachelor of Science - Kinesiology
Texas Tech University