James Narvaez
Riverhead,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Veterinary Technician Assistant
Veterinary Outpatient Treatment Center
2021.08 - 2024.04
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Monitored patients while under anesthesia.
- Assisted veterinarian during exams and surgical procedures.
- Collected patient blood samples for laboratory analysis.
- Restrained animals to protect veterinarians from potential harm.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
Receptionist
Hampton Veterinary Hospital
2017.08 - 2021.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Manager
Zumiez
2015.08 - 2017.11
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Supervised shipments and deliveries for accurate POS inventory.
- Monitored sales transactions and ensured sales procedures were followed according tot protocol.
Cook
Buffalo Wild Wings
2016.08 - 2017.08
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cashier/Barista
Panera Bread
2012.06 - 2016.08
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, credit, and gift card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Made and served café beverages with focus on speed, quality and consistency.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
Hampton Bays High School
Hampton Bays, NY06.2013
No Degree - Liberal Arts And General Studies
Suffolk County Community College
Riverhead, NYSkills
- Vaccine Administration
- Grooming Assistance
- Phlebotomy Techniques
- Patient Recordkeeping
- Patient Restraint
- Client Communication
- Operations Management
- Customer Service
- Microsoft Word
- POS Systems
Timeline
Veterinary Technician Assistant
Veterinary Outpatient Treatment Center
2021.08 - 2024.04
Receptionist
Hampton Veterinary Hospital
2017.08 - 2021.08
Cook
Buffalo Wild Wings
2016.08 - 2017.08
Manager
Zumiez
2015.08 - 2017.11
Cashier/Barista
Panera Bread
2012.06 - 2016.08
High School Diploma -
Hampton Bays High School
No Degree - Liberal Arts And General Studies
Suffolk County Community College
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