James Narvaez
Riverhead,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Veterinary Technician Assistant
Veterinary Outpatient Treatment Center
Medford, NY
08.2021 - 04.2024
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Monitored patients while under anesthesia.
- Assisted veterinarian during exams and surgical procedures.
- Collected patient blood samples for laboratory analysis.
- Restrained animals to protect veterinarians from potential harm.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
Receptionist
Hampton Veterinary Hospital
Speonk, NY
08.2017 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Manager
Zumiez
Riverhead, NY
08.2015 - 11.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Supervised shipments and deliveries for accurate POS inventory.
- Monitored sales transactions and ensured sales procedures were followed according tot protocol.
Cook
Buffalo Wild Wings
Riverhead, NY
08.2016 - 08.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cashier/Barista
Panera Bread
Hampton Bays, NY
06.2012 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, credit, and gift card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Made and served café beverages with focus on speed, quality and consistency.
- Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
Hampton Bays High School
Hampton Bays, NY06.2013
No Degree - Liberal Arts And General Studies
Suffolk County Community College
Riverhead, NYSkills
- Vaccine Administration
- Grooming Assistance
- Phlebotomy Techniques
- Patient Recordkeeping
- Patient Restraint
- Client Communication
- Operations Management
- Customer Service
- Microsoft Word
- POS Systems
Timeline
Veterinary Technician Assistant
Veterinary Outpatient Treatment Center
08.2021 - 04.2024
Receptionist
Hampton Veterinary Hospital
08.2017 - 08.2021
Cook
Buffalo Wild Wings
08.2016 - 08.2017
Manager
Zumiez
08.2015 - 11.2017
Cashier/Barista
Panera Bread
06.2012 - 08.2016
High School Diploma -
Hampton Bays High School
No Degree - Liberal Arts And General Studies
Suffolk County Community College