JAMES NDEGWA
Front End Team Lead
Olympia,WA
Summary
Passionate about excelling in a challenging and dynamic environment that values creativity, hard work, commitment, and innovation. Eager to pursue additional professional training to enhance skills and gain relevant experience in environmental development. Proven track record of delivering exceptional customer service in a retail setting, ensuring customer satisfaction through accurate and efficient transactions. Seeking to leverage transferable skills in customer interaction and transaction management for a successful transition into a new field.
Overview
1
1
year of professional experience
Work History
Front End Team Lead
Walmart
10.2025 - Current
- Led front-end development team to enhance user experience and streamline interfaces.
- Collaborated with back-end developers to ensure seamless integration of systems and features.
- Monitored cash drawers in checkout stations to verify adequate cash supply.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Checkout Team Member
Walmart
05.2025 - 10.2025
- Established rapport with customers through genuine interaction, creating a welcoming and comfortable atmosphere at the checkout.
- Supported store management by effectively resolving customer issues or concerns at the checkout.
- Maintained accurate inventory levels at the front-end through efficient restocking of supplies and merchandising materials.
- Collaborated with team members to ensure effective communication and smooth workflow within the department.
- Streamlined transaction processes by accurately scanning items and applying appropriate discounts or coupons.
- Handled high volumes of transactions with a focus on accuracy, reducing discrepancies in daily cash reconciliations.
Meat and Produce Associate
Walmart
08.2024 - 05.2025
- Operated equipment for efficient handling and processing of produce.
- Ensured compliance with safety standards and quality control measures.
- Assisted in inventory management, tracking stock levels effectively.
- Participated in daily cleaning and sanitation procedures for work areas.
Education
Certificate/K.C.S.E -
JG Kiereini High School
01.2023
Certificate/K.C.P.E - undefined
Thika Barracks Primary School
01.2019
Skills
- Excellent Communication Skills
- Attention to detail
- Decision Making
- Technical Skills
- Compassion
- Ability to prioritize and manage multiple tasks simultaneously
- Patience and empathy
Awards
Associate of the Month
Timeline
Front End Team Lead
Walmart
10.2025 - Current
Checkout Team Member
Walmart
05.2025 - 10.2025
Meat and Produce Associate
Walmart
08.2024 - 05.2025
Certificate/K.C.P.E - undefined
Thika Barracks Primary School
Certificate/K.C.S.E -
JG Kiereini High School