James Neal
West Portsmouth
Summary
Chief Nursing Officer with extensive experience in safety adherence, risk management, and quality assurance. Demonstrated success in implementing patient safety protocols that enhance operational efficiency. Proven ability to lead teams in achieving high standards of care and compliance. Strong focus on continuous improvement and patient outcomes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Chief Nursing Officer/Assistant Administrator
Kings Daughters Medical Center Ohio
Portsmouth
12.2012 - Current
- Oversaw operations, including clinical and non-clinical departments, to uphold exceptional patient care and facility standards. Upheld Joint Commission quality standards in all aspects of accreditation.
- Collaborated with directors and medical staff to enhance interdisciplinary communication and teamwork.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff. Collaborated with legal, risk, and security directors to establish new protocols, and to establish new patient safety measures.
- Participated in organizational committees focused on improving nurse engagement, patient experience and overall quality of care.
- Implemented systems for tracking progress towards goals set by the organization's strategic plan.
Senior Nurse Leader
Kings Daughters Medical Center
Ashland
02.2014 - 10.2016
- Managed the daily operations of the Emergency Department of a 44-bed ED, including training, schedules, physician collaboration, and educators.
- Implemented patient flow strategies to enhance service efficiency and patient safety.
- Oversaw inventory management for medical supplies and equipment.
- Participated in budgeting processes related to staffing, supplies, equipment and capital needs for the Emergency Department.
- Collaborated with risk management personnel on strategies for reducing liability exposure associated with emergency care.
Registered Nurse, Emergency Department
Kings Daughters Medical Center
Ashland
06.2007 - 12.2012
- Triage patients based on severity of conditions in fast-paced emergency environment.
- Maintain accurate patient records using the electronic health record, EPIC.
- Train and mentor new nursing staff in emergency department protocols and procedures.
- Cared for patients experiencing acute traumas
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
Correctional Officer
Southern Ohio Correctional Facility
Lucasville
12.1994 - 06.2007
- Monitored inmate behavior during daily activities and ensured compliance with facility rules.
- Conducted security checks to maintain a safe environment for staff and inmates.
- Responded to emergencies and disturbances, employing de-escalation techniques as needed.
- Assisted in the intake process for new inmates, ensuring proper documentation and orientation.
- Inspected cells and conducted random searches of common areas.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Education
BSN - Nursing Science
Ohio University Southern
Ironton, OH03-2018
Skills
- Safety adherence procedures
- Quality assurance
- Strategic planning
- Risk management
- Operational management
Certification
- NAHQ (National Association for Healthcare Quality)
- ACLS (Advanced Cardiac Life Support)
- PALS (Pediatric Advanced Life Support)
- BLS (Basic Life Support)
Affiliations
- Fitness
- HIking
- Fishing
- Hunting
- Remodeling
- Assistant Coach (soft ball, baseball, track and field)
- Construction
- Volunteer in Community
References
References available upon request.
Timeline
Senior Nurse Leader
Kings Daughters Medical Center
02.2014 - 10.2016
Chief Nursing Officer/Assistant Administrator
Kings Daughters Medical Center Ohio
12.2012 - Current
Registered Nurse, Emergency Department
Kings Daughters Medical Center
06.2007 - 12.2012
Correctional Officer
Southern Ohio Correctional Facility
12.1994 - 06.2007
BSN - Nursing Science
Ohio University Southern