Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Neely

Akron,OH

Summary

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

18
18
years of professional experience

Work History

Associate

Amazon
09.2023 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Worked safely around moving machinery.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.

Mail Carrier

USPS
06.2023 - 09.2023
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Distributed mail on foot to residences and businesses.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Employed GPS and other navigational tools to find shortest routes to locations.

Behavioral Aide

Summa Health
01.2023 - 05.2023
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Worked with up to 16 patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
  • Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
  • Performed intake triage, vitals and assisted patients with mental health screenings.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Used EPIC to document patient information, progress notes, and treatment plans.

STNA

Altercare
06.2021 - 12.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Warehouse Worker

Sterilite
05.2021 - 06.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Worked in team of technicians in quickly changing environment, adhering to all safety protocols and company processes.
  • Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.

Delivery Driver

Count On Horist
06.2019 - 04.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Lifted, lowered, and carried packages typically weighing 75 pounds throughout regular course of delivery.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.

Assistant Produce Manager

Sprouts Farmers Market Inc, Grocery
05.2018 - 06.2019
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Planned attractive produce displays, using color and texture to enhance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Purchased produce following guidelines of marketing plan.
  • Negotiated with suppliers for favorable prices, terms, quality and delivery.
  • Trimmed, washed and bundled produce.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Coached and mentored new team members.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Barback

The Hideout Saloon
10.2017 - 05.2018
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Replaced empty kegs and soda syrups.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered food to customers at bar and tables.
  • Checked ID cards and verified bar guests were of legal age.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Operated POS system to collect payments from customers.

Line Cook/Prep Cook

Rollin Oats
04.2015 - 08.2017
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Trained and assisted new kitchen staff members.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Identified inefficiencies leading to improved productivity.
  • Collaborated with the head chef to create seasonal menus and special dishes, offering more variety and selections to customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Deli Clerk

Publix
04.2010 - 04.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Handyman Helper

The Home Doctors
05.2005 - 02.2010
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Removed and repaired carpet and wood flooring.
  • Installed cabinets and shelving units in homes and offices to provide additional space and organization.

Education

High School Diploma -

Lakewood High School
Saint Petersburg, FL
05.2010

Skills

  • Flexible and Adaptable
  • Basic Mathematics
  • Time Management
  • Attention to Detail
  • Roofing
  • Drywalling
  • Painting
  • Light Carpentry
  • Food Handling
  • Cooking
  • Warehouse Logistics
  • Quality Control
  • Report Writing
  • Bookkeeping
  • Appointment Scheduling
  • Vehicle Inspection
  • Commercial Driving
  • Parcel Delivery
  • Route Management
  • Purchasing
  • Meal Preparation
  • Kitchen Operations
  • Customer Service
  • Stock Rotation
  • Order Fulfillment
  • Pallet Jack Operation
  • Cleaning and Sanitation

Timeline

Associate

Amazon
09.2023 - Current

Mail Carrier

USPS
06.2023 - 09.2023

Behavioral Aide

Summa Health
01.2023 - 05.2023

STNA

Altercare
06.2021 - 12.2022

Warehouse Worker

Sterilite
05.2021 - 06.2021

Delivery Driver

Count On Horist
06.2019 - 04.2021

Assistant Produce Manager

Sprouts Farmers Market Inc, Grocery
05.2018 - 06.2019

Barback

The Hideout Saloon
10.2017 - 05.2018

Line Cook/Prep Cook

Rollin Oats
04.2015 - 08.2017

Deli Clerk

Publix
04.2010 - 04.2015

Handyman Helper

The Home Doctors
05.2005 - 02.2010

High School Diploma -

Lakewood High School
James Neely