James Nelson
San Antonio,TX
Summary
Experienced Project Manager with a background in Real Estate Development, Construction Management and Manufacturing Management. Highly developed written, verbal and presentation skills with an advanced understanding of architectural, engineering, and construction documents, schematics and nomenclature. A strong leader, strategic thinker and effective communicator employing solution-oriented, team-building management and training skills. Experienced in implementing LEAN production tools and techniques, Quality Control processes and metric analysis to implement process improvement.
Overview
12
12
years of professional experience
Work History
Sales Support Representative
The Prestigious Mark
08.2022 - Current
- Performed data entry for sales figures, metrics and other customer data.
- Created and processed orders and reviewed pending orders to verify adherence to fulfillment schedule.
- Responded to customer inquiries for scduling of meetings, sales appointments and order status follow-up.
- Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
- Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Kept detailed records of daily activities through online customer database.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Production Supervisor
Kaysa Enterprises
01.2019 - 07.2022
- Resolved issues quickly to maintain productivity goals.
- Managed team of 10 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Independent General Contractor
INDEPENDENT GENERAL CONTRACTOR
02.2017 - 12.2019
- Worked on several small scope independent jobs in different areas
- Making commercial buildings that were not in use city compliant
- Carpentry and handyman work
- Hired and oversaw subcontractors to meet project needs.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Development Project Manager
FRANKLIN DEVELOPMENT
07.2015 - 01.2017
- Represented Owner and Developments' interests in multiple, simultaneous construction projects, primarily newbuild, Senior Living facilities and multi-family tax credit projects
- Managed execution of GMAX/Development contracts, estimates, critical path schedules, budgets, building plans and necessary revisions for multiple projects ranging from $12M-$40M
- Secured all necessary environmental studies, LEED consultation of plans and other relevant information needed for closings
- Monitored construction projects on-site to provide Owners and Investors accurate progress reports, track budgets and schedules
- Supervised and consulted with primary contractors to facilitate solving any issues and reporting to Owner
- Used solid understanding of safety and building codes, TDADS/TDHCA regulations and inspection compliance to acquire building permits, utility plans and agreements, bidding and vetting communication and data contracts
- Worked extensively with architects and engineering teams to meet municipal and/or Owner's modification needs with efficient solutions, either by implement or design
- Analyzed designs and planning both before and congruent to projects being built
- Participated in the selection of subcontractors based on prior performance.
Project Manager
BLAIR YOUNG CONSTRUCTION
10.2014 - 07.2015
- Managed new construction and renovation of multiple, simultaneous residential projects
- Supervised all subcontractors on multiple jobsites to ensure quality workmanship
- Kept daily work logs of each project in accordance with local building codes and laws
- Acquired building permits and licensing materials
- Met and discussed with architects and designers, helping implement practical and efficient design modifications
- Analyzed designs and planned respective processes accordingly
- Participated in the selection of subcontractors and laborers
- Ensured OSHA safety codes and guidelines were followed by laborers and other staff while on site
- Ensured projects were in compliance with local building codes and regulations and inspections
- Prepared documents on estimates, costs, budgets and contracts.
Independent General Contractor
NELSON GENERAL CONTRACTING
06.2013 - 10.2014
- Bid, scheduled and completed over ten residential and commercial projects in the San Antonio area
- Estimated, bid and awarded contract to install and wire security hardware on all entrances and exits for the entire Edgewood Independent School District
- Conducted on-site evaluation of doors and jambs to determine correct security hardware and required tools
- Procured supplies, both independently and through the prime contractor and their suppliers
- Scheduled installation with teams from the prime contractor; managed and oversaw the installation and correct functioning of hardware and electrical wiring.
Production Manager
LEGGETT TACTICAL SYSTEMS
12.2012 - 05.2013
- Recruited by a start-up company to reduce labor cost and increase efficiency through LEAN Manufacturing
- Estimated material and labor cost, submitted and awarded bids for multiple potential contracts
- Monitored daily output of production floor to ensure production was on schedule and under cost
- Managed all employees, including interviewing, hiring, discipline and termination
- Restructured and defined responsibilities for Management and Production employees throughout company's organization
- Created a strategy using work flow diagrams to streamline production line construction, using LEAN Six Sigma tools to increase speed of production, as well as reduce non-conformances (NCR) by establishing well-defined measurements and tolerances for each of the company's products
- Created and implemented a Training and Education Program to familiarize both new and established employees with the equipment and different sewing construction techniques by designing a Step-by-Step Instruction Manual including illustrations
- Defined and implemented scheduled programs for shop and equipment cleaning and maintenance.
Soft Goods Production Manager
BMI DEFENSE SYSTEMS
09.2011 - 12.2012
- Effectively led, trained and developed multiple work teams to accomplish operational objectives for a variety of products, components and accessories for U.S
- Military vehicles and personnel
- Reviewed, calculated and submitted RFQ's and bids for U.S
- Government contracts
- Identified, diagnosed and resolved operational, manufacturing and maintenance problems, within deadlines, using quality control (QC) metrics analysis, as well as daily employee production reports
- Reported production status to Program Managers, Purchasing and Engineering daily or weekly, as needed
- Planned production work flows, managed multiple priorities and met daily production targets while consistently reducing downtime
- Earned Lean Six Sigma Green Belt Certification through BAE Systems (Land & Armaments Division)
- Developed new procedures and processes to improve production accuracy and efficiency
- Assisted in implementation of a LEAN Management Program for the company to receive its ISO 9000 certification
- Responsible for employee interviewing, hiring, reviews, hours, disciplinary action and termination
- Managed over 75 employees at peak production for multiple IDFQ contracts
- Worked closely with both USMC and U.S
- Army PMOs & JPOs, in conjunction with Engineering to define and refine product drawing schematics, measurements and accepted tolerances
- Helped define and refine equipment maintenance schedule and employee training.
Education
(BS) Agricultural Leadership and Development, emphasis in Construction Science -
Texas A&M University
College Station, TX01.2010
LEAN Six Sigma Green Belt Certification -
BAE Systems - Land & Armaments Division
York, PA01.2012
Skills
- Remote Office Availability
- Processing Payments
- Opening and Closing Procedures
- Task Prioritization
- Project Planning
- Problem-Solving
- MS Office
- Supervision and Leadership
Timeline
Sales Support Representative
The Prestigious Mark
08.2022 - Current
Production Supervisor
Kaysa Enterprises
01.2019 - 07.2022
Independent General Contractor
INDEPENDENT GENERAL CONTRACTOR
02.2017 - 12.2019
Development Project Manager
FRANKLIN DEVELOPMENT
07.2015 - 01.2017
Project Manager
BLAIR YOUNG CONSTRUCTION
10.2014 - 07.2015
Independent General Contractor
NELSON GENERAL CONTRACTING
06.2013 - 10.2014
Production Manager
LEGGETT TACTICAL SYSTEMS
12.2012 - 05.2013
Soft Goods Production Manager
BMI DEFENSE SYSTEMS
09.2011 - 12.2012
(BS) Agricultural Leadership and Development, emphasis in Construction Science -
Texas A&M University
LEAN Six Sigma Green Belt Certification -
BAE Systems - Land & Armaments Division
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