James Nelson
Retail Clerk
Sandy Springs,Georgia
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Seasoned Courtesy Clerk providing outstanding customer service to leave good impression. Skilled in answering questions about merchandise, handling returns and refunds and assisting cashiers at checkout. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Well-trained Courtesy Clerk experienced in running registers, organizing and locating stock and assisting and lending knowledgeable CRM support. Friendly and outgoing individual recognized for thriving in customer-facing situations. Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
31
31
years of professional experience
Work History
Produce Clerk
Sprouts Farmers Market Inc, Grocery
Marietta, Georgia
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
Courtesy Clerk
Walmart
Sandy Springs, GA
04.2023 - 09.2023
- Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
- Escorted customers to desired merchandise location.
- Took unwanted items from checkout to proper location.
- Restocked shelves after each purchase was completed to keep inventory levels accurate.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Inspected customer bags to ensure no shoplifting occurred.
Packager
Atlanta Cheesecake Factory
Kennesaw, GA
08.2022 - 04.2023
- Reported broken items and mechanical problems to mitigate safety issues.
- Collaborated with team members to meet production goals efficiently.
- Assembled boxes, containers and other packaging materials according to specifications.
- Provided assistance during loading and unloading activities when required.
- Packaged items in accordance with customer orders and product requirements.
- Assembled cartons, crates and containers to prepare for shipping.
- Cleaned containers, supplies or work areas using cleaning solutions.
Retail Stock Clerk
Publix Grocery Store
Acworth, GA
03.1993 - 03.2020
- Safely and securely loaded items to prevent damage during transport.
- Stocked designated items on shelves, end caps and displays.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Worked with customers to pack items according to specific desires and requirements.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Maintained store assets with effective loss prevention strategies.
- Completed inventory accounts to keep records current and promote accurate ordering.
Education
Two Year HVAC Diploma - HVAC
Atlanta Area Technical School
Atlanta, GA09-1989
High School Diploma -
John Mcheachern High School
Powder Springs, GA08-1982
Skills
- Price Checking
- Store Cleaning
- Stock Replenishment
- Brand Promotion
- Loss Prevention
- Customer Service
- Product Location
- Outgoing and Friendly
- Restocking Products
- Merchandise Stocking
- Guest Greeting
- Efficient and Courtesy
- Customer Assistance
- Flexible Schedule
- Complaint Resolution
- Effective Communication
- Positive Attitude
Affiliations
- I have years of experience in stocking and customer Service. I also have food preparation experience.
Timeline
Courtesy Clerk
Walmart
04.2023 - 09.2023
Packager
Atlanta Cheesecake Factory
08.2022 - 04.2023
Retail Stock Clerk
Publix Grocery Store
03.1993 - 03.2020
Two Year HVAC Diploma - HVAC
Atlanta Area Technical School
High School Diploma -
John Mcheachern High School
Produce Clerk
Sprouts Farmers Market Inc, Grocery