James Newton
Birmingham
Summary
Dynamic Detail Associate with a proven track record at Courtesy GMC, excelling in automotive quality control and customer service. Recognized for implementing process improvements that enhanced workflow efficiency and reduced turnaround times. Skilled in safe chemical usage and team collaboration, consistently delivering high-quality results and exceeding customer expectations.
Professional seeking new role in operations and logistics. Proven track record in maintaining high standards and achieving impactful results. Known for collaborative spirit and adaptability in dynamic environments. Skills include meticulous documentation and process optimization, with focus on teamwork and dependability.
Overview
4
4
years of professional experience
Work History
Detail Associate
Courtesy Gmc
04.2023 - Current
- Executed meticulous cleaning and detailing of vehicles to enhance overall appearance and customer satisfaction.
- Coordinated with team members to ensure timely completion of detailing tasks and improve workflow efficiency.
- Monitored inventory levels of cleaning supplies and equipment, ensuring availability for daily operations.
- Conducted quality control checks to maintain high standards of vehicle presentation and customer expectations.
- Maintained detailed records of services performed on each vehicle for accurate tracking and customer communication.
- Implemented process improvements that streamlined detailing procedures and reduced turnaround times.
- Assisted in customer interactions to address inquiries and enhance overall service experience.
- Performed thorough inspections of vehicles to identify areas requiring additional attention or repair.
- Collaborated with management to enhance service offerings based on customer feedback and industry trends.
- Engaged in continuous learning of new detailing techniques to maintain industry relevance and service quality.
- Designed efficient workflows for vehicle detailing that maximized productivity and minimized downtime.
- Demonstrated adaptability by quickly learning new products and techniques to meet evolving customer needs.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Ensured proper handling of chemicals by adhering to safety protocols and guidelines during the detailing process.
Sign Maker
Cahaba Design
03.2022 - 04.2022
- Executed precise sign fabrication techniques to deliver high-quality products.
- Performed quality assurance inspections to ensure compliance with specifications.
- Conducted site assessments to determine optimal sign placement and visibility.
- Monitored inventory levels to ensure availability of necessary sign-making materials.
- Implemented safety protocols during sign production to reduce risk of accidents.
- Applied vinyl to metal, foam board and plastic by hand and with use of laminating table.
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Adhered to safety regulations during all stages of sign production and installation, minimizing workplace accidents.
- Completed finish trimming, grommeting, and hemming on signage.
- Worked closely with graphic designers to translate brand concepts into compelling visual signage that effectively communicated marketing messages.
- Maintained a clean and organized workspace, contributing to overall workflow efficiency within the team.
- Installed vinyl on vehicle doors, windows and body panels for partial coverage or complete wraps.
- Provided exceptional customer service through effective communication and understanding of client needs during the design process.
- Conducted regular maintenance checks on sign-making equipment, prolonging the life of machinery and reducing repair costs.
- Set machines for engraving and laser etching of completed designs.
- Streamlined inventory management processes, reducing waste materials by accurately tracking usage patterns.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Created custom signs for customers with quality builds and careful installation.
- Enhanced customer satisfaction by creating custom and high-quality signage for various businesses.
- Utilized cutting-edge technology to create innovative signage designs that stood out amongst competitors.
- Managed multiple sign projects simultaneously, meeting strict deadlines and maintaining excellent organizational skills.
- Assisted in the installation of large-scale signs, resulting in successful project completion and positive client feedback.
- Completed tasks on time to meet quality and safety standards.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Participated in projects requiring assembly of large and small components.
- Recognized and reported defective material and equipment to shift supervisor.
- Inspected completed products to encourage quality and adherence to company standards.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Monitored inventory, keeping necessary supplies on hand.
- Followed safety protocols to maintain safe working environment.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Verified part numbers and placed parts in appropriate shipping containers.
- Coordinated with other departments to complete projects within deadline.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
Education
High School Diploma -
St. Clair County Virtual Prep Academy
Moody, ALSkills
- Workplace safety
- Team coordination
- Visual inspection
- Sales support
- Technical aptitude
- Engine cleaning
- Automotive quality control
- Pre-wash applications
- Safe chemical usage
- Detailing standards
- Upholstery maintenance
- Supply inventory tracking
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Relationship building
- Hand tools
- Interior and exterior cleaning
- Pressure washing
- Vehicle inspection
- Window cleaning
- Task prioritization
- Chemical handling
I card certifications
I studied mechanics and body work in school and was I-card Certified.
Timeline
Detail Associate
Courtesy Gmc
04.2023 - Current
Sign Maker
Cahaba Design
03.2022 - 04.2022
High School Diploma -
St. Clair County Virtual Prep Academy