James Nguyen
North Miami,FL
Summary
Adept at multitasking and problem-solving, I leveraged my firearms proficiency and customer service skills at Allied Universal Security Services to enhance security measures and client satisfaction. My experience spans from technical support to security and military roles, showcasing a unique blend of technical acumen and strategic thinking.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
08.2024 - Current
- Checked personnel ID badges and issued temporary credentials to visitors.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
Valet Supervisor
Towne Park Valet
09.2024 - Current
- Supervised valet team members for improved productivity and adherence to company policies.
- Provided punctual, polite valet services to uphold professional standards.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Assisted in the recruitment process for new hires, conducting interviews alongside management as needed to build a strong team of skilled professionals.
Forward Observer
United States Marine Corps Reserve
01.2022 - Current
- Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
- Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decisionmaking.
- Managed inventory of critical observation equipment, ensuring all necessary tools were available for mission success.
- Enhanced target acquisition accuracy by conducting thorough terrain analysis and utilizing advanced observation equipment.
Delivery Driver
Uber Eats
03.2023 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivery Driver
Papa Johns
04.2023 - 06.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
Cashier/Expeditor
Flashback Diner
10.2021 - 12.2021
- Operated cash register to record transactions accurately and efficiently.
- Restocked and organized merchandise in front lanes.
IT Technical Support Intern
Miami-Dade Internship
06.2019 - 07.2020
- Tested new software and hardware prior to deployment.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
Education
Associate of Arts - Cyber Security
Broward College, Davie, FL, US
Davie, FL12-2025
High School Diploma -
Alonzo And Tracy Mourning Senior High
North Miami, FL06-2021
Skills
- Body armor usage
- De-escalation techniques
- Security equipment operation
- Firearms proficiency
- Multitasking proficiency
- Decision-making capacity
- Customer service
- Teamwork and collaboration
- Indirect fire coordination
- Weapons handling
- Precision targeting
- Time management
- Problem-solving
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Sign Language
Elementary
Timeline
Valet Supervisor
Towne Park Valet
09.2024 - Current
Armed Security Officer
Allied Universal Security Services
08.2024 - Current
Delivery Driver
Papa Johns
04.2023 - 06.2023
Delivery Driver
Uber Eats
03.2023 - Current
Forward Observer
United States Marine Corps Reserve
01.2022 - Current
Cashier/Expeditor
Flashback Diner
10.2021 - 12.2021
IT Technical Support Intern
Miami-Dade Internship
06.2019 - 07.2020
Associate of Arts - Cyber Security
Broward College, Davie, FL, US
High School Diploma -
Alonzo And Tracy Mourning Senior High