James Nicholls
Fort Worth,TX
Summary
Hardworking Deli Clerk with many years of experience in retail support and food service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Deli Associate
Albertsons Grocery Store
05.2023 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Deli Sales Associate
Walmart
11.2017 - 05.2023
- Greeted customers at counter to fulfill requests and answer questions
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Kept kitchen, counter and dining areas cleaned and sanitized
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Manager
Whataburger
05.2007 - 10.2017
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Education
Culinary Arts & Political Science, Studies
University of Virginia
Charlottesville, VALake Braddock Secondary
Burke, VASkills
- Food Safety Standards
- Food Sales and Promotion
- Food Preparation and Safety
- ServSafe Certification
- Deli Equipment Operation
- Quality Inspections
- Restaurant Operation
- Cleanliness and Sanitation
- Inventory Rotation
- Register Operations
Timeline
Deli Associate
Albertsons Grocery Store
05.2023 - Current
Deli Sales Associate
Walmart
11.2017 - 05.2023
Manager
Whataburger
05.2007 - 10.2017
Culinary Arts & Political Science, Studies
University of Virginia
Lake Braddock Secondary