James Nichols
SANGER
Summary
Technical Specialist II with over 7 years of expertise in leading cross-functional teams and optimizing resource allocation across sectors such as pest control, water management, and food safety. Demonstrates strong skills in risk assessment, budgeting, and data management, consistently driving project success and client satisfaction. Passionate about leveraging analytical capabilities to implement strategic improvements and achieve cost-effective solutions.
Overview
15
15
years of professional experience
Work History
Technical Specialist L2
Ecolab/Nalco
North Texas
08.2022 - Current
- Led cross-functional teams to deliver projects on time and elevate client satisfaction.
- Implemented strategic plans that achieved measurable improvements in project efficiency.
- Optimized resource allocation through analytical skills, resulting in cost-effective solutions.
- Oversaw project lifecycles to ensure adherence to quality standards.
- Established robust monitoring systems for continuous performance tracking.
- Collaborated with production teams to facilitate smooth transitions and resolve quality issues.
Field Service Technician
Ecolab Inc
02.2017 - 08.2022
- Implemented sales strategies, consistently exceeding revenue goals.
- Mentored junior team members, fostering skill development.
- Enhanced customer interactions with technology, boosting satisfaction.
- Analyzed market trends to identify growth opportunities.
- Conducted system diagnostics, minimizing technical downtime.
Pest Route Technician
Ecolab
02.2014 - 01.2017
- Performed pest control services, ensuring safety compliance and enhancing client satisfaction.
- Optimized routes, reducing travel time and improving service efficiency.
- Identified pest issues through detailed inspections, implementing effective treatment plans.
- Maintained accurate service records, supporting quality assurance and regulatory compliance.
- Collaborated with clients to tailor pest management strategies, addressing specific needs.
Work Line Supervisor
World Pack
04.2010 - 01.2014
- Managed a team of 25 to streamline workflows, significantly reducing operational costs.
- Applied lean principles, leading to notable cost savings and improved efficiency.
- Guided new hires, enhancing their skills and accelerating their integration into the team.
- Implemented automated quality controls, reducing defects and improving product quality.
- Maintained safety protocols, ensuring a consistently accident-free work environment.
Education
BOILER TECHNOLOGY -
ECOLAB
04.2025
WATER FLOW INTELLIGENCE -
ECOLAB
04.2025
COUNSELOR SALESPERSON FOR INSTITUTIONAL (ICSP) -
Ecolab
04.2025
ADVANCED WAREWASHING -
Ecolab
04.2025
HIGH SCHOOL DIPLOMA -
Summit High School
Corona, CA01.2014
ADVANCED CIP -
ECOLAB
06.2009
Skills
- Customer Service
- Sales
- Water Management
- Pest Control
- Food Safety
- Troubleshooting
- Inventory Management
- Data Management
- Risk Assessment
- Budgeting
- Leadership
- Equipment maintenance
- Problem solving
- Quality assurance testing
- Time management
- Technical report writing
- Adaptability and flexibility
- Teamwork and collaboration
- Cooling Water Towers
- Project Coordination
- Mentoring
Accomplishments
- Rookie Of the Year (2023)
- Safety Champion for Central Region (2024)
- Safety Award (2016-2024)
- Budget Award (2015-2017)
- Water Specialist Accomplishment (2018-Current)
References
- Ian Hacker, Red White and Blue, 951-412-7864
- Ryan Hurd, Dominion Turf, 719-271-9593
Languages
- English, Native
- Spanish, Novice
Personal Information
Date of Birth: 01/09/91
Languages
Spanish
Limited
References
References available upon request.
Timeline
Technical Specialist L2
Ecolab/Nalco
08.2022 - Current
Field Service Technician
Ecolab Inc
02.2017 - 08.2022
Pest Route Technician
Ecolab
02.2014 - 01.2017
Work Line Supervisor
World Pack
04.2010 - 01.2014
BOILER TECHNOLOGY -
ECOLAB
WATER FLOW INTELLIGENCE -
ECOLAB
COUNSELOR SALESPERSON FOR INSTITUTIONAL (ICSP) -
Ecolab
ADVANCED WAREWASHING -
Ecolab
HIGH SCHOOL DIPLOMA -
Summit High School
ADVANCED CIP -
ECOLAB
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