James Noble
Houston
Summary
Dynamic leader and efficient problem-solver with a proven track record at Capstone Logistics LLC., excelling in enhancing customer satisfaction and loyalty through personalized travel solutions. Skilled in order picking and mentoring, surpassed picking goals at HEB Warehouse, and fostered team communication and productivity at Daniels Sharpsmart. Demonstrates a strong ability to improve operational workflows and team performance.
Overview
10
10
years of professional experience
Work History
Travel Associate/Crew Member Team Leader
Capstone Logistics LLC.
11.2020 - Current
- Enhanced customer satisfaction by providing personalized travel recommendations and itinerary planning.
- Consistently monitored industry trends to stay informed about new developments and opportunities within the travel sector.
- Assisted clients in resolving travel-related issues promptly, ensuring a positive experience and fostering loyalty.
- Works on the road, travel state to state.
Warehouse Order Selector
HEB Warehouse
12.2019 - 10.2020
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Lead Operator
Daniels Sharpsmart
01.2016 - 10.2019
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Completed various testing procedures for optimum work performance.
- Supported management decision-making by compiling operational and production data into daily logs.
- Performed safety checks on machines and production equipment.
- Properly set up machines at beginning of each shift and verified function.
Cashier Team Lead
Walmart
05.2014 - 01.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Dwight D Eisenhower
Houston, TX06.2013
Skills
Order Picking
Pallet Jacket
Reach Truck
Load & unload
RF scanner
Forklift
Picking and Packing
Shipping and Receiving
Genaral Labor
Mentoring and training
Timeline
Travel Associate/Crew Member Team Leader
Capstone Logistics LLC.
11.2020 - Current
Warehouse Order Selector
HEB Warehouse
12.2019 - 10.2020
Lead Operator
Daniels Sharpsmart
01.2016 - 10.2019
Cashier Team Lead
Walmart
05.2014 - 01.2016
High School Diploma -
Dwight D Eisenhower