Summary
Overview
Work History
Skills
Timeline
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James Nyerges

James Nyerges

Executive Recruiter
Monrovia,CA

Summary

Results-driven General Manager with over 15 years of experience in Operations, specializing in recruitment within the hospitality industry. Demonstrates a strategic approach to sourcing, screening, and interviewing top talent, effectively aligning candidates with the needs of hiring organizations. Known for building and maintaining strong relationships with industry professionals and clients, ensuring successful placements that meet unique business goals. Committed to delivering exceptional service while fostering a network of highly qualified candidates.

Overview

18
18
years of professional experience

Work History

Professional Recruiter

Gecko Hospitality
Monrovia, United States
10.2024 - Current
  • Utilized various sourcing methods including social media, job boards, and networking events.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Tracked personal and financial information of employees.
  • Created job descriptions based on current business needs while adhering to legal guidelines.
  • Analyzed employment-related data and prepared reports.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Provided guidance on interviewing techniques to hiring managers throughout the recruitment process.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Hired employees and processed hiring-related paperwork.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Maintained accurate records of candidate information within Applicant Tracking System.
  • Collaborated with Human Resources department to ensure compliance with all applicable laws.
  • Scheduled or conducted new employee orientations.

General Manager

Shake Shack
09.2022 - 06.2024
  • Analyzed market trends to inform business decisions and strategies.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

General Manager

California Pizza Kitchen
08.2015 - 08.2022
  • Analyzed market trends to inform business decisions and strategies.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Designed sales and service strategies to improve revenue and retention.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Tracked monthly sales to generate reports for business development planning.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

General Manager

38 Degrees Ale House & Grill
05.2010 - 08.2015
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Prepared staff work schedules and assigned team members to specific duties.

Restaurant Manager

DoubleTree by Hilton Monrovia - Pasadena Area
11.2007 - 01.2010
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Delegated work to staff, setting priorities and goals.
  • Assisted staff by serving food and beverages or bussing tables.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Skills

  • Team Leadership
  • Leadership
  • Collaborative Problem Solving
  • Full-cycle recruiting
  • Candidate sourcing
  • Job description creation
  • Applicant tracking
  • Interviewing techniques
  • Data analysis
  • Employee onboarding
  • Regulatory compliance
  • Employee training
  • Team collaboration
  • Performance evaluation
  • Operational strategy
  • Inventory management
  • Staff training
  • Budget management
  • Customer service
  • Market analysis
  • Performance metrics
  • Team leadership
  • Conflict resolution
  • Employee engagement
  • Sales forecasting
  • Supply chain management
  • Process improvement
  • Marketing and promotions
  • Cost control
  • Operations management
  • Menu development
  • Sales growth
  • Scheduling and rostering
  • Food safety management
  • Hiring standards
  • P&L strategy development
  • Financial analysis proficiency

Timeline

Professional Recruiter

Gecko Hospitality
10.2024 - Current

General Manager

Shake Shack
09.2022 - 06.2024

General Manager

California Pizza Kitchen
08.2015 - 08.2022

General Manager

38 Degrees Ale House & Grill
05.2010 - 08.2015

Restaurant Manager

DoubleTree by Hilton Monrovia - Pasadena Area
11.2007 - 01.2010

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James NyergesExecutive Recruiter