Dynamic mental health professional with extensive experience at Western State Hospital, skilled in crisis intervention and emotional support. Successfully reduced anxiety and depression symptoms through targeted therapeutic strategies. Proven ability to advocate for patient needs and enhance care coordination, fostering positive patient experiences in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Institution Counsellor
Western State Hospital
Lakewood, WA
11.2017 - Current
Supported individuals dealing with mental health and emotional issues.
Assessed clients' needs to provide appropriate therapeutic interventions.
Facilitated group counseling sessions to support and encourage client growth.
Enhanced client emotional well-being by conducting individual and group therapy sessions.
Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
Led psychoeducational groups to increase awareness and understanding of mental health issues.
Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Assisted clients in exploring feelings and understanding behaviors.
Forensic Care Associate
Western State Hospital
Lakewood, WA
04.2017 - 11.2019
Recognized and reported abnormalities or changes in patients' health status to case manager.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Ensured proper documentation of all aspects of the care provided during each shift using electronic medical record systems.
Improved patient comfort by offering emotional support and companionship.
Conducted regular safety checks on patients'' living spaces, reducing risks of falls or injuries.
Enhanced patient care by providing compassionate assistance with daily living activities.
Assisted nursing staff with various medical procedures as needed, enhancing the overall efficiency of the healthcare facility.
Provided compassionate and patient-focused care to cultivate well-being.
Psychiatric Patients Care Manager
Enugu State Psychiatrics Hospital
Enugu
03.2004 - 10.2012
Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
Responded to emergency situations and provided support to promote client safety and wellbeing.
Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Education
Bachelor of Arts - Psychology
Ashworth College
Norcross, GA
09-2021
Associate of Science - Social Work
Eastern Gateway Community College
Steubenville, OH
06-2020
Skills
Skilled in intake interviewing
Counseling
Mental health support
HIPAA
Crisis intervention techniques
Behavior monitoring
Interventions
Crisis intervention
Multicultural competence
Therapeutic expertise
Affiliations
Member of youth for the community
Interests
Participating in local clean-up initiatives
Youth mentor, providing guidance and support to empower the next generation of leaders