Summary
Overview
Work History
Education
Skills
Timeline
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James Olafsen

Norco,CA

Summary

Dynamic manager with a proven track record at RCI Hospitality Holdings Inc., excelling in team leadership and customer service. Expert in project management and staff training, enhancing performance and satisfaction. Successfully resolved disputes and controlled costs, driving profitability while fostering a motivated workforce. Skilled in decision-making and time management.

Overview

11
11
years of professional experience

Work History

Manager

RCI Hospitality Holdings Inc.
07.2020 - 10.2024
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Low Voltage Electrician

Aj Kirkwood And Associates
09.2017 - 04.2020
  • Demonstrated expertise in installing security cameras, access control systems, fire alarms, and audio/visual equipment as part of comprehensive low voltage solutions offered to clients.
  • Maintained a safe work environment through adherence to OSHA regulations and guidelines during installations and repairs.
  • Maintained fire alarm and security systems by trimming and installing wires.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.

Forklift Operator/Building Maintenance Worker

Allan Company
06.2013 - 08.2017
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Prevented stock discrepancies by performing routine inventory checks using both manual methods and automated systems.

Education

Bachelor of Arts - Business Administration

Southern New Hampshire University
Hooksett, NH
10-2026

Skills

  • Decision-making
  • Time management
  • Team leadership
  • Customer service
  • Project management
  • Staff training and development

Timeline

Manager

RCI Hospitality Holdings Inc.
07.2020 - 10.2024

Low Voltage Electrician

Aj Kirkwood And Associates
09.2017 - 04.2020

Forklift Operator/Building Maintenance Worker

Allan Company
06.2013 - 08.2017

Bachelor of Arts - Business Administration

Southern New Hampshire University

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