Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Ordonez Padilla

Sylmar,CA

Summary

Goal-oriented Audio Visual Engineer with experience in Business Operation and Live Event settings. Forward-thinking when reviewing project requirements to determine precise solutions. A multi-skilled professional with the ability to adapt in a fast paced environment.

Overview

16
16
years of professional experience

Work History

Audio Visual Engineer II

The Walt Disney Company
Santa Monica, CA
04.2017 - Current
  • Maintain the business operations by effectively monitoring VC systems and providing firmware updates for all offices, foreign and domestic
  • Perform routine checks on all A/V systems within conference rooms and data kiosks
  • Provide support to all Disney Employees with “white glove” service A/V Assistance for in office and virtual meetings and webinars
  • Support Special Live Events and Screenings by providing audio engineering, light design, producing, video overlay design, video switching, and broadcasting
  • Responsible for the training and development of New Hire entry level technicians
  • Create Knowledge Base articles related to A/V systems and how they operate for A/V New Hires and end users
  • Work with multiple teams, managers, and high level executives to understand A/V needs across various areas of the business in order to provide Living Room Test set ups, Theater Screening Room Design, Video Wall Design, Personal Office Design, and Conference Room Design
  • Key Accomplishments: Successfully executed a companywide change in conferencing systems from
  • Lifesize to Zoom over a single weekend Designed and documented A/V system integration standards across all company sites to create a more cohesive user- friendly environment no matter which office a user may be in
  • Designed and built a streaming server, complete with assets and animations, with under one week to prepare and successfully broke the Guinness World
  • Record for the Longest Uninterrupted stream at the time of over 180 hours

Key Holder

Ben Bridge Jeweler
Canoga Park, CA
02.2011 - 04.2017
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted in general housekeeping to maintain store image.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Facilitated and developed lasting relationships with clients to increase client retention.
  • Captured customer information to maximize future clienteling opportunities.
  • Delegated work to staff, setting priorities and goals.
  • Trained, managed and motivated employees to promote professional skill development.

Operations Manager

ArcLight Cinemas
Sherman Oaks, CA
11.2007 - 02.2011
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built strong operational teams to meet process and production demands.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Presented performance and productivity reports to supervisors.
  • Tracked and replenished inventory to maintain par levels.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
  • Measured and reviewed performance via KPIs and metrics.
  • Created corrective actions based on adverse KPI trends.

Education

Bachelor of Fine Arts - Musical Theater Production

American Musical and Dramatic Academy

Skills

  • Light Design
  • Sound Design
  • Projection Mapping
  • Hiperwall Certified - Hiperwall, Inc
  • Q-Sys Certified - QSC
  • Tesira Certified - Biamp
  • Audio engineering
  • Live Event Broadcasting
  • Business Operations
  • Zoom
  • Cisco Webex Meetings
  • Wirecast
  • OBS
  • Adobe Creative Suite
  • Mac OS
  • Windows
  • Zoom Admin
  • Service Now
  • Robin Powered
  • Appspace
  • Signage Live

Accomplishments

  • Helped achieve a Guiness World Record of Longest Uninterrupted Stream of +180 hours by Building a Streaming set up with video assets and animations
  • Executed a full VTC platform shift from Lifesize devices to Zoom in a single weekend for a campus of over 300 VTC Conference Rooms

Timeline

Audio Visual Engineer II

The Walt Disney Company
04.2017 - Current

Key Holder

Ben Bridge Jeweler
02.2011 - 04.2017

Operations Manager

ArcLight Cinemas
11.2007 - 02.2011

Bachelor of Fine Arts - Musical Theater Production

American Musical and Dramatic Academy

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James Ordonez Padilla