James Ortega
Clovis,CA
Overview
4
4
years of professional experience
Work History
Asset Protection Gate Checker
Pepsi
Fresno, CA
01.2024 - Current
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
Merchandiser
Frito Lay
Fresno, CA
01.2023 - 01.2024
- Delivered top customer satisfaction, reviewed feedback closely, and addressed the needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs, and provided catered solutions.
Vehicle Service Associate
Enterprise
Fresno, CA
01.2021 - 02.2023
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Education
High School Diploma -
Grizzly Youth Academy
San Luis Obispo, CA06.2018
Skills
- Heavy Lifting
- Safe Food Handling
- Customer Retention
- Self Control and Integrity
- RELIABLE / TRUSTWORTHY
Timeline
Asset Protection Gate Checker
Pepsi
01.2024 - Current
Merchandiser
Frito Lay
01.2023 - 01.2024
Vehicle Service Associate
Enterprise
01.2021 - 02.2023
High School Diploma -
Grizzly Youth Academy