James O. Shannon Jr
Clover,South Carolina
Summary
Adept at mitigating financial fraud and enhancing security measures, my tenure at RITZ Carlton Hotel honed my investigations and customer service skills. Leveraging surveillance equipment and collaborating with law enforcement, I significantly reduced risk exposure, demonstrating a proactive approach to loss prevention and a commitment to maintaining a secure environment.
Overview
14
14
years of professional experience
Work History
Loss Prevention Officer
RITZ Carlton Hotel
Charlotte, NC
12.2010 - Current
- Investigate known or suspected internal theft, external theft, or vendor fraud
- Collaborate with law enforcement agencies to report or investigate crimes
- Inspect buildings, equipment, or access points to determine security risks
- Maintain documentation or reports on security-related incidents or investigations
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses
- Prepare written reports on investigations
- Recommend new or improved processes or equipment to reduce risk exposure
- Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks
- Testify in civil or criminal court proceedings
- Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training
- Recommend methods to reduce potential financial fraud losses
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders
- Implement or monitor processes to reduce property or financial losses
Education
High School Diploma -
Andrews High School
High Point, NCAssociate - Criminal Justice and Police Science
Guilford Technical College
Jamestown, NCBS - Criminal Justice
University of North Carolina- Charlotte
Charlotte, NCSkills
- Customer Service Skills
- Investigations
- Access control
- Surveillance equipment usage
- Security systems
- Interviewing techniques
- Incident reporting
- Crisis situations
- Evidence collection
- Witness interviews
- Personnel surveillance
- Law enforcement collaboration
Timeline
Loss Prevention Officer
RITZ Carlton Hotel
12.2010 - Current
High School Diploma -
Andrews High School
Associate - Criminal Justice and Police Science
Guilford Technical College
BS - Criminal Justice
University of North Carolina- Charlotte
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