Mountain Biking
James Page
Account Executive
Bend,Oregon
Summary
Results-driven Sales professional who effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Offering 15-year history in leadership and sales strategy development. Drives company vision through excellent service and significant ROI performance.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Inside Sales Supervisor
Verizon
, OR
11.2021 - Current
- Reviewed daily metrics of account executives to evaluate strengths and weaknesses.
- Organized and led staff meetings to share progress, establish goals and provide additional resources to keep team members on target.
- Developing and coaching a team of up to 12 commissioned sales representatives to achieve high performance standards
- Creating a highly engaging and collaborative remote work environment
- Provide training and development to exceed quotas, retain customers and drive growth for the business
- Review live and recorded calls to provide coaching to exceed sales quotas and deliver great customer experience
- Analyze and develop strategies around key performance indicators and sales initiatives and execute on them
- Monitoring daily, weekly and monthly sales reports to ensure targets are met and we are compliant
- Training and developing new employees
- Forecasting and exceeding sales quotas for myself and team members
- Attend regular performance and operations meetings to stay up-to-date on the latest developments and trends
- Keep current with all the latest products and services, including new equipment launches and updates to pricing
- All other sales and operational aspects including, 1:1’s, separation, timecard management, corrective action, career development, mentorship and more
Inside Account Executive
Verizon
Remote, OR
11.2020 - 11.2021
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Proactively managed client correspondence and recorded tracking and communications.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Handling inbound prospects leads and prospect carts and work through the sales cycle through closure
- Manage and exceed a monthly sales quota
- Negotiate and close new customers and build revenue with existing business
- Resolving customers problems by recommending solutions by cross selling and upselling
- Outbound cold calling and follow up
- Lead management using Salesforce and internal CRM tools
- Closing abandoned carts from digital sales through strategically planned warm outbound calls Attend regular performance and operations meetings to stay up-to-date on the latest developments and trends
- Keep current with all the latest products and services, including new equipment launches and updates to pricing
Retail Sales Executive
Verizon
Bend, OR
10.2015 - 10.2020
- Provide consumer and business customers products and solutions that simplify and organize their lives
- Create repeat customers through personalized experiences and passion for demonstrating technology
- Show customers how to get the most out of their products and services
- Recommend solutions, prepare and present proposals to get deals closed with clients
- Exceed monthly sales targets
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Mentored team members to enhance professional development and accountability in workplace.
District Sales Manager
Victra, formerly Diamond Wireless
Baltimore, MD
01.2014 - 01.2015
- 7 points of distribution with 40+ reports
- Hiring, developing and mentoring sales team
- Providing ongoing sales training and support for the team to exceed sales, retention and quality of services objectives
- Developing and implementing sales tools and initiatives
- Maintaining all operational compliance through inventory audits
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Rectified billing issues quickly to maintain client satisfaction.
- Surpassed business sales targets by devising, deploying and optimizing sales strategies.
Market Sales Manager
Victra, Diamond Wireless
Buffalo, NY
01.2013 - 01.2014
- Hiring, developing and mentoring sales team
- Providing ongoing sales training and support for the team to exceed sales, retention and quality of services objectives
- Developing and implementing sales tools and initiatives
- Maintaining all operational compliance through inventory audits
Sales Manager
Diamond Wireless
Eugene, Springfield, OR
01.2008 - 01.2013
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
Education
Associates Degree -
Strayer University
09.2017 - 03.2021
Bachelor of Arts - Business Management
Strayer University
Washington, DC 03.2021 - Current
Skills
ADDITIONALundefined
Accomplishments
- Used Microsoft Excel to develop sales tracking spreadsheets.
- Collaborated with team in the development of internal customer relationship management (CRM) system.
Awards
- Winners Circle (2x Verizon)
- Presidents Club (Diamond Wireless)
Certification
Applied Curiosity
Interests
Traveling
Family Time
Music
Outdoors
Timeline
How Getting Curious Helps You Achieve Everything
05-2022
Inside Sales Supervisor
Verizon
11.2021 - Current
Bachelor of Arts - Business Management
Strayer University
03.2021 - Current
Inside Account Executive
Verizon
11.2020 - 11.2021
Applied Curiosity
05-2020
Developing Self-Awareness
05-2020
Associates Degree -
Strayer University
09.2017 - 03.2021
Retail Sales Executive
Verizon
10.2015 - 10.2020
District Sales Manager
Victra, formerly Diamond Wireless
01.2014 - 01.2015
Market Sales Manager
Victra, Diamond Wireless
01.2013 - 01.2014
Sales Manager
Diamond Wireless
01.2008 - 01.2013
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