Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Overview
15
years of professional experience
1
Certification
Work History
On Demand service
Bowie
Techicians
07.2015 - Current
Job overview
Completed an average of 5 repairs per day.
Contacted new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
Emphasized product features based on analyses of customers\' needs, and on technical knowledge of product capabilities and limitations
Maintained detailed documentation through logging of support cases, e-mail and knowledge base articles for client and internal use.
Owned and addressed client needs and product issues from inception to resolution.
Owned and addressed client needs and product issues from inception to resolution.
Selected the correct products or assist customers in making product selections, based on customers\' needs, product specifications, and applicable regulations.
Facchina constructions
La plata
Operator
06.2010 - 06.2015
Job overview
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Monitored inventory and reported items to be restocked for each job.
Loaded and unloaded building materials used for construction.
Set ladders, scaffolds and hoists in place for taking supplies to roofs.
Operated equipment such as off road dump truckand front end rubber tire
Installed vegetation and erosion control devices.
Placed soil and rock fills and installed and cleaned ditches.
Recorded accurate daily vehicle mileage logs.
Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
Paved roadways using roller equipment.
Created safe slopes and proper barricading during excavations.
Located utilities and other buried lines prior to digging.
Planned all lifts and used capacity charts.
Traveled on interstate highways and rural dirt roads to job sites.
Responded to both hand and verbal instructions.
Operated a loader to feed the plant and load trucks.
Checked delivery tickets for special instructions.
Completed written reports of problems and necessary repairs and forwarded to maintenance personnel.
Delivered proper material to production lines.
Laid pipe, repaired eroded slopes and demolished buildings.
Operated heavy equipment, including motor graders, heavy loaders, carryalls, bulldozers, backhoes, roller scrapers and tractors.
Education
Alison
Certificate from Health & Safety for Scaffolds and Scaffolding work
2016
Alison
Certificate from Introduction to Basic Electrical Drawings and Test Equipment
2016
University Overview
Mayland Drafting Inst.
School closed from Drafting
University Overview
Top 12 % of class
Skills
Strong customer focus
Quality assurance
Excellent interpersonal skills
Works well in a team environment
Previous technical support experience
NEC code regulations
Affiliations
United States Marines corps veteran
Certification
ETA (Electronics Technicians Association) certification
Timeline
Techicians
On Demand service
07.2015 - Current
Operator
Facchina constructions
06.2010 - 06.2015
Alison
Certificate from Health & Safety for Scaffolds and Scaffolding work
Alison
Certificate from Introduction to Basic Electrical Drawings and Test Equipment
Mayland Drafting Inst.
School closed from Drafting
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