James Page
Lancaster,CA
Summary
Compassionate Case Manager and Coach specializing in Homeless Recovery and Mental Health. Experienced in supporting disabled individuals, low-income recipients, and the homeless community. Demonstrates strong communication, active listening, and organizational skills to enhance team collaboration and deliver effective outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Security Officer
Sentry Protective Services/ OPSEC
03.2024 - Current
- Duties included: foot patrols, deterring loitering and trespassing, documenting maintenance issues, detailed incident report writing, making contact with subjects, deescalating and escorting disturbances off properties, deterring criminal activity while being observant and vocal. Locations worked included: Schools, office buildings, hospitals, shopping centers, apartment buildings, transit stations, fast food businesses, and movie theaters. Established strong relationships with local community members at various locations, including Mental Health of America Los Angeles, to enhance safety and support services. My experiences in this field helped me to meet and understand people from all walks of life. Engaged in active listening and meaningful conversations to foster empathy and understanding, while maintaining a non-judgmental approach in protecting and serving the community.
- Monitored premises, identified suspicious activity, and maintained detailed incident reports for follow-up.
- Patrolled assigned areas to enforce access control, deter unauthorized entry, and support site safety.
- Responded to alarms and disturbances, coordinating appropriate action with dispatch and emergency personnel.
Quality Control Inspector
Build Your Dreams - BYD
05.2022 - 02.2024
- Prevented and corrected quality problems early in production, minimizing non-compliant parts leaving facility. I conducted quality checks, paperwork evaluation, and studies necessary to successfully carry out my duties. And Recommended improvements to departments and processes, addressing root causes of quality issues. While Verifying parts from the B.O.M of the project. I followed all S.O.P.s, S.I.P.s, and process cards accurately for each project. Created punch list for errors identified during inspection, facilitating resolution and ensuring compliance. I had to keep constant communication with the production team during production hours.
- Inspected components and assemblies for conformance to quality standards and specifications.
- Documented defects, nonconformances, and inspection results in quality control records.
- Verified dimensional accuracy using gauges, calipers, micrometers, and other measurement tools.
Utility Pre-inspector - Heavy Tree Assessor
UPE Resources/Edison Electricity
08.2021 - 05.2022
- Duties performed were identification, inspection, and evaluation of trees and brush along utility lines and other Vegetation projects. Submitted inspection results to clients with recommendations. Planned, directed, and coordinated the activities of assigned tree clearance crews. Discussed and negotiated line-clearance crew access issues. Acted as a liaison between clients, tree crews, and customers seeking free services from Edison Electricity.
Education
Diploma - General Studies
Renaissance Arts Academy High School
Long Beach, CA06-2002
Skills
- Crisis intervention
- Conflict resolution
- Harm reduction approach
- Proficient typing and computer skills
- Microsoft Office Suite (Outlook, Word and Excel)
- Data collection
- Time management
- Quality systems
- Quality management
- QA/QC
- Quality audits
- Quality Control
- Customer service
- Quality Inspection
- Computer Networking
- Quality assurance
- Certifications and Licenses
- Driver's License
- Proof of valid automobile insurance
Personal Information
Driving License: Driver's License
Timeline
Security Officer
Sentry Protective Services/ OPSEC
03.2024 - Current
Quality Control Inspector
Build Your Dreams - BYD
05.2022 - 02.2024
Utility Pre-inspector - Heavy Tree Assessor
UPE Resources/Edison Electricity
08.2021 - 05.2022
Diploma - General Studies
Renaissance Arts Academy High School