James Panuska

• Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
• Utilizing Networking, Event Managing and Marketing to locate clients.
• Follow builds from beginning to end to keep client informed.
• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.

• Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
• Provided support to customers and installers.

• Improved customer satisfaction with timely and accurate dispatching of service requests.
• Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
• Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently while maintaining a professional demeanor.
• Contributed to the development of company policies regarding dispatch operations, ensuring compliance with industry regulations and best practices.

In June of 1998, I was involved with the new start up branch for the company. I began as inside salesman / warehouse manager. In 2005, I was awarded the Regional Salesman of the Year award. With a lot of hard work and dedication, I was appointed the Assistant manager position. My duties were to oversee most of the daily operations of the branch, safety policies, hiring, purchasing, quality control and create goals for success.

In 2009, I was promoted to Outside Sales Rep mainly because of the strong relationships I developed.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.