Overview
Work History
Education
Skills
Work Availability
Timeline
AssistantManager

James Parham

Essex,MD

Overview

9
9
years of professional experience

Work History

Assistant Manager

Frank's Detail Reconditioning
05.2020 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.

Detail Specialist

Frank's Detail Reconditioning
05.2018 - 05.2020
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Applied protective agents, including sealants, to protect surfaces.
  • Restored luster to vehicle interiors, including upholstery and vinyl.
  • Checked and replaced windshield wipers on vehicles and equipment.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.

Warehouse Team Leader

Under Armour
09.2017 - 03.2018
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Trained employees on equipment operation and safety protocols.
  • Monitored performance and safety practices of [Number]-person warehouse staff.
  • Adhered to industry best practices for warehousing, material handling, and documentation.
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.

Forklift Operator

Under Armour
06.2014 - 08.2017
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Unloaded materials and goods at designated locations for best project availability.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Communicated with floor managers to determine merchandise placement.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.

Education

GED -

Overlea High School & Academy Of Finance
Baltimore, MD
06.2004

Skills

  • Customer Service
  • Microsoft Office Expertise
  • Staff Development
  • Fire Safety Regulations

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Manager

Frank's Detail Reconditioning
05.2020 - Current

Detail Specialist

Frank's Detail Reconditioning
05.2018 - 05.2020

Warehouse Team Leader

Under Armour
09.2017 - 03.2018

Forklift Operator

Under Armour
06.2014 - 08.2017

GED -

Overlea High School & Academy Of Finance

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James Parham