JAMES PARHAM
Mission
Summary
Proactive and results-oriented professional with experience at Chic-Fil-A, showcasing strong customer service and teamwork skills. Excelled in fast-paced environments, significantly enhancing shop efficiency at Maaco Auto Body through diligent work and a keen focus on quality. Skilled in vehicle preparation and customer engagement, driving revenue with integrity and a commitment to excellence.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Storm Shutter Technician
Holden Security & Storm Shutters
McAllen, TX
04.2025 - 01.2026
- Conducted routine maintenance and troubleshooting on equipment to ensure optimal performance.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
Crew Member
Chic-Fil-A
Mission, TX
01.2024 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Auto Body Technician Assistant
Maaco Auto Body
Winchester, VA
03.2020 - 08.2023
- Assisted in completing repair jobs within specified timeframes, increasing shop efficiency and productivity.
- Established a positive work environment by maintaining open communication and fostering strong relationships with colleagues.
- Contributed to increased revenue by upselling additional services based on customer needs during the estimation process.
- Prepared vehicles for painting by disassembling, sanding, and masking areas as needed, ensuring a pristine finish.
Education
Diploma -
Sharyland High School
Mission, TXSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Customer Engagement
- Self-discipline
- Flexible Schedule
- Integrity and Honesty
- Safety awareness
- Heavy Lifting
- Valid Driver's License
- Performance Improvement
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Customer service
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Mechanical Knowledge
- Work Planning and Prioritization
- System troubleshooting
- Repair services
- Tech-Savvy
Timeline
Storm Shutter Technician
Holden Security & Storm Shutters
04.2025 - 01.2026
Crew Member
Chic-Fil-A
01.2024 - 05.2024
Auto Body Technician Assistant
Maaco Auto Body
03.2020 - 08.2023
Diploma -
Sharyland High School