JAMES PARKER
Belmont,MA
Summary
Safety-driven Heavy Machine operator known for leading valuable crews and prioritizing tasks. Dedicated individual observant of all milestones and deadlines. Driving success through decision making, issue resolution and time management skills. Dependable Machine operator experienced in safely managing team of effective employees and contractors. Promoting expertise in organizing resources and tasks. Dedicated Heavy Equipment Operator with experience supporting team members and job requirements with safe performance. Collaborates closely with site team members to complete work on time and without incidents.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Heavy Equipment Operator
City of Newton
Newton, Massachusetts
12.2023 - Current
- Operated excavators and other construction equipment to properly grade land.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Operated front end loader to move dirt and different base materials.
- Operated equipment to remove debris, snow or other equipment from streets and work areas.
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
Sales Consultant
Herb Chambers Kia
Burlington, MA
09.2018 - 12.2023
- Made car recommendations based on preferences and outlined benefits of each car option
- Qualified and followed-up on potential new customer leads
- Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts, and financing or lease options on vehicle
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business
- Investigated and resolved customer grievances and escalated issues needing further investigation to appropriate department or management.
Working Foreman
City Of Waltham
Waltham, MA
10.2012 - 09.2018
- Answered and responded patiently and effectively to customer inquiries, questions and complaints
- Reviewed daily work assignments and delegated tasks to employees, supervising completion
- Interpreted safety documentation and implemented compliant procedures on work sites to prevent accidents
- Performed maintenance on workplace equipment when required
- Read and interpreted blueprints, sketches and specifications and set up all machines needed for the job prior to beginning work
- Performed administrative duties, including records and completing all other paperwork necessary to meet state and federal requirements
- Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Representative
Verizon
Marlboro, MA
06.2006 - 09.2012
- Educated customers on promotions to enhance sales
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Evaluated account and service histories to identify trends, using data to mitigate future issues
- Regularly exceeded daily sales and product add-on quotas
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
- Cultivated customer loyalty, promoted repeat customers and improved sales.
Education
High School Diploma -
Ayer Shirley Regional High School
Ayer, MASkills
- Safety-driven Working Foreman
- Leading valuable crews
- Prioritizing tasks
- Decision making
- Issue resolution
- Time management skills
- Safely managing team
- Organizing resources and tasks
- Sales inventory operations planning (SIOP)
- After sales support
- Creating sales strategies
- Sales floor support
- Commission-based sales
- Answering and responding to customer inquiries
- Delegating tasks to employees
- Implementing safety procedures on work sites
- Performing maintenance on workplace equipment
- Reading and interpreting blueprints, sketches, and specifications
- Setting up machines for the job
- Performing administrative duties
- Maintaining excellent attendance record
- Educating customers on promotions
- Offering advice and assistance to customers
- Maintaining customer satisfaction
- Evaluating account and service histories
- Exceeding sales quotas
- Cultivating customer loyalty
- Osha 10 Certified
- Asbestos removal certified
- 2A-1C Hoisting license
- Class B CDL
- Air brakes
- Tanker Endorsements
- Passed MA requirements to test for D1-D4 Licenses
- Safe Equipment Operation
- Preventive Maintenance
- Parts Lubrication
- Valid Driver's License
- Heavy Lifting
- Safety Procedures
- Backhoe Operation
- Asphalt Paving
- Trench work
- Loader Operation
Certification
- Osha 10 Certified
- Asbestos removal certified
- 2A Hoisting license
- Class B CDL
- Air brakes
- Tanker Endorsements
- Passed MA requirements to test for D1-D4 Licenses
References
References available upon request.
Timeline
Heavy Equipment Operator
City of Newton
12.2023 - Current
Sales Consultant
Herb Chambers Kia
09.2018 - 12.2023
Working Foreman
City Of Waltham
10.2012 - 09.2018
Customer Service Representative
Verizon
06.2006 - 09.2012
High School Diploma -
Ayer Shirley Regional High School
Similar Profiles
James McGonagleJames McGonagle
Commissioner of Public Works at City Of NewtonCommissioner of Public Works at City Of Newton
Rich McGaryRich McGary
Deputy to the Director of Veteran Services at City Of NewtonDeputy to the Director of Veteran Services at City Of Newton
Neal CooleyNeal Cooley
Police Officer at City of Newton, IowaPolice Officer at City of Newton, Iowa
Jody Gray- LindenJody Gray- Linden
ESL Teacher and LAT-F at Boston Public Schools- Higginson K0-2ESL Teacher and LAT-F at Boston Public Schools- Higginson K0-2
Joseph YoonJoseph Yoon
Northeastern University at Graduate Researcher (Master Thesis)Northeastern University at Graduate Researcher (Master Thesis)