James Parkerson
Florissant,MO
Summary
Skilled PDR Technician with a proven track record at Dentwizard, enhancing repair quality and customer satisfaction through meticulous attention to detail and advanced tool usage. Demonstrated ability to boost productivity and foster team collaboration, contributing to the company's growth and high client retention. Continuously improves skills, ensuring top-notch service delivery.
Overview
12
12
years of professional experience
Work History
PDR Technician
Dentwizard
04.2018 - Current
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Collaborated with team members to complete complex repairs, resulting in increased productivity.
- Supported colleagues during peak times or when faced with challenging repairs, fostering a supportive work environment.
- Assisted in training new technicians, sharing expertise, and fostering a collaborative environment for learning.
- Maintained a safe and organized workspace by adhering to safety protocols and workplace guidelines.
- Enhanced repair quality by utilizing specialized PDR tools and techniques.
- Promoted company values such as integrity, professionalism, and commitment to excellence within daily operations.
- Developed strong relationships with clients, leading to repeat business and long-term loyalty.
- Improved customer satisfaction by efficiently repairing dents and minor damages on vehicles.
- Achieved timely completion of projects by efficiently managing resources and meeting strict deadlines.
- Streamlined repair processes through effective communication between team members and management staff.
Pdr
Advanced Dent Repair
05.2013 - 04.2018
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Contributed to the company''s growth by providing exceptional service that led to word-of-mouth referrals.
- Adapted quickly to industry advancements in technology or methodology changes ensuring continuous provision of top-notch services for clients.
- Increased client retention through consistent delivery of high-quality workmanship and excellent customer service.
- Supported colleagues during peak times or when faced with challenging repairs, fostering a supportive work environment.
- Developed strong relationships with clients, leading to repeat business and long-term loyalty.
- Conducted thorough vehicle inspections before repair work commenced, ensuring accurate damage assessment.
- Continuously improved skills through ongoing professional development and training opportunities.
- Collaborated with team members to complete complex repairs, resulting in increased productivity.
Education
Auto Body
North County Technical High School
Florissant, MO05.1993
Skills
- Strong attention to detail
- Efficient workflow management
- Software application proficiency
- Continuous improvement mindset
- Quality control standards
- Paintless dent repair
- Advanced tool usage
Timeline
PDR Technician
Dentwizard
04.2018 - Current
Pdr
Advanced Dent Repair
05.2013 - 04.2018
Auto Body
North County Technical High School
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