James Parsons
Pine Bush,NY
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 24 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
7
7
years of professional experience
Work History
Rural Market Manager
T-Mobile
06.2021 - Current
- Qualified and handed off prospects ready for next steps in sales process.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maximized customer satisfaction by effectively coordinating service delivery for customers across territory.
- Launched new products successfully by creating targeted marketing campaigns tailored to specific consumer segments.
- Facilitated business by implementing practical networking techniques.
- Increased market share by identifying and capitalizing on emerging market trends.
- Coached sales team members in effective selling strategies and closing techniques.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Territory Manager
T-mobile
02.2017 - 06.2021
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Trained and mentored sales representatives in sales techniques and strategies.
- Managed over 23 accounts within territory.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
High School Diploma -
St.Peter's Boys
Staten Island, NYSkills
- Contract Management
- Appointment Scheduling
- Extensive personal network
- Inventory Management
- Sales Tracking
- Time Management
- Customer Complaint Resolution
- Market Trend Analysis
- Pre-sales support
- Brand Development
- Sales Projections
- Decision-Making
Accomplishments
ERG Patriot Award winner
Timeline
Rural Market Manager
T-Mobile
06.2021 - Current
Territory Manager
T-mobile
02.2017 - 06.2021
High School Diploma -
St.Peter's Boys