James Partin

A field liaison position between the outside sales force with the internal departments maintaining an open line of communications. There are various aspects to the job which utilize a number of skills and abilities ranging from marketing, public relations, accounting, testing, web support, customer service, educating, and coaching.

• Planned and executed Tax reporting testing for year-end years 1997-2024.
• Routinely performs audits of accounting transactions. Provided reports to both internal and external clients of findings.
• Analyzes blocks of business to identify problems or situations and create recommendations as to a course of action.
• Acts as a key contact for several national agencies to maintain aid in increase production with new and renewal business.
• Advocate for agents and agencies identifying Web-based concerns and bring resolution to issues so they have a seamless simple internet experience on the company website.

Worked in a account receivables management position I and actively oversaw 1500-2500 retail and commercial accounts. Planned goals for national and regional clients were routinely exceeded.

• Performance awards received from national client's September 1996, December 1996, and January 1997.
• Outstanding performance was praised in national newsletters April 1995, May 1995, May 1996, October 1996.

Manager in a diverse commercial and retail real estate holding company.

• Improved marketing to attract new customers and promote business.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.